Service Requests

• Residential Service Application
• Residential Start Service
• Residential Transfer Service
• Commercial/Industrial Account Application
• Stop Service
• Electrical Data Form: Residential & Commercial
• Start Here: Powering Up Your Large Project
• Natural Gas Service Agreement
• Gas Piping Pressure and Leakage Test Form
• Residential Natural Gas Meter Request Form
• Underground Utility Extensions for New Residential Subdivision Application
• Application for Electric Standby Service

Billing & Payments

• Automatic Payments: Create or Manage 
• Deferred Payment Agreement Request
• Energy Affordability Program Application
• Residential Time of Use Billing Application
• Gift Certificate Request

Energy Efficiency Programs

If you don't see the necessary energy efficiency form below, please email us. Many of our energy efficiency rebate programs expired as of Jan. 1, 2026.

• Heat Pump Water Heater Rebate Form

Trade Ally Information

• Trade Ally Participation Agreement
• Trade Ally Rebate Form Processor
• Trade Ally NYS Clean Heat—Decommissioning
  Guidance Checklist for Category 2B

Special Assistance Programs

• Extra Security Plan Enrollment Application
• Life Support Equipment Certification
• Customer Hospitalization Program Application
• Third Party Designation for Credit Notices
• Special Protections Application

Other

• Overhead Electric Protection Notification Form
• Identity Theft Affidavit
• Landlord Automatic Read Over Form
• Landlord/Tenant Agreement for Shared Meter Condition
• AMR Meter Opt-Out Application
• Vendor/Contractor Questionnaire Form
• Solar & Distributed Generation Forms
• Elevated Gas Pressure Inspection Form (O&M 140 - Regulator and Elevated Pressure Inspection Guide)