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Deferred Payment Agreement

How it works

Deferred Payment Agreements (DPAs) help customers catch up on a past-due account balance. With a Deferred Payment Agreement, you make payments on your past-due balance in monthly installments while also committing to pay current and future bills in full and on time.

Apply with an online account

If you already have an online account, click the button below to log in. You will not need your account information to fill out a Deferred Payment Agreement request:

Create a Payment Agreement Online

 

Apply below without an online account, or if you are having trouble logging in (you will need your account information)

Deferred Payment Agreement request form

Already have a signed Deferred Payment Agreement in place?

If you already have a payment agreement in effect, visit your Deferred Payment Agreement details page or the letter you received for your payment installment schedule and additional details. That page is only available for accounts that already have a Deferred Payment Agreement.

Remember to pay new account charges on time to keep your account in good standing and your Deferred Payment Agreement in effect. Partial payments outside of a DPA don't protect your account from going to a collections agency. It is always best to set up a DPA if you cannot pay your balance in full.