Deferred Payment Agreement

How it works

Deferred Payment Agreements help customers catch up on a past-due account balance. With a Deferred Payment Agreement, you make payments on your past-due balance in monthly installments while also committing to pay current and future bills in full and on time.

How to apply

If you are unable to log in via the button above and complete the Deferred Payment Agreement self-service process online, you can instead submit a request for a Deferred Payment Agreement on this form. Requests submitted through this form will be reviewed and you will be contacted at a later date.     

Already have a signed Deferred Payment Agreement in place?

If you already have a payment agreement in effect, visit your Deferred Payment Agreement details page or the letter you received for your payment installment schedule and additional details. That page is only available for accounts that already have a Deferred Payment Agreement.

Remember to pay new account charges on time to keep your account in good standing and your Deferred Payment Agreement in effect.