Service Requests

• Residential Service Application
• Residential Start Service
• Residential Transfer Service
• Commercial/Industrial Account Application
• Stop Service
• Electrical Data Form: Residential & Commercial
• Start Here: Powering Up Your Large Project
• Natural Gas Service Agreement
• Gas Piping Pressure and Leakage Test Form
• Residential Natural Gas Meter Request Form
• Underground Utility Extensions for New Residential Subdivision Application
• Application for Electric Standby Service

Billing & Payments

• Automatic Payments: Create or Manage 
• Deferred Payment Agreement Request
• Energy Affordability Program Application
• Residential Time of Use Billing Application
• Gift Certificate Request

Energy Efficiency Programs

If you don't see the necessary energy efficiency form below, please reach out to CHGEPrograms@icf.com. Many of our energy efficiency rebate programs expired as of Jan. 1, 2026.

• Heat Pump Water Heater Rebate Form
• Calentador de Agua con Bomba de Calor Formulario de Reembolso

Trade Ally Information

• Trade Ally Participation Agreement
• Trade Ally Rebate Form Processor
• Trade Ally NYS Clean Heat—Decommissioning
  Guidance Checklist for Category 2B

Special Assistance Programs

• Extra Security Plan Enrollment Application
• Life Support Equipment Certification
• Customer Hospitalization Program Application
• Third Party Designation for Credit Notices
• Special Protections Application

Other

• Overhead Electric Protection Notification Form
• Identity Theft Affidavit
• Landlord Automatic Read Over Form
• Landlord/Tenant Agreement for Shared Meter Condition
• AMR Meter Opt-Out Application
• Vendor/Contractor Questionnaire Form
• Solar & Distributed Generation Forms
• Elevated Gas Pressure Inspection Form (O&M 140 - Regulator and Elevated Pressure Inspection Guide)