Hudson is Best Used For
Reporting outages or checking an outage status, retrieving your account balance, usage history, etc. Connecting you to a live agent* and resetting account passwords.

For Best Results
Use a question format, ask one question at a time, keep it simple and remember: Hudson is not a real person.

To Access This Feature
Click the green "Ask Hudson" button on the bottom right of your screen and follow the prompts.


*Live agents are available Monday-Friday, 8 AM-6 PM and can help with questions that cannot be resolved by Hudson.


Please note, Hudson cannot be used to report an emergency or hazardous condition.