Improving Safety & Reliability
Central Hudson is replacing certain natural gas mains (which run along roads and streets) and service lines (which connect to individual homes, apartment buildings and businesses) that are comprised of cast iron and steel in communities throughout the Mid-Hudson Valley to ensure the safety and reliability of the natural gas system.
The majority of these lines are located in cities, villages and areas gas service was first offered in the Mid-Hudson Valley. Many of these pipelines were installed in the 1930s or earlier.
We're replacing older natural gas pipelines at an accelerated pace to enhance system reliability, safety and efficiency.
The graphic below explains this process, in general, while the column to the right provides links to town- and timeline-specific information.
Gas main replacements are scheduled to take place in portions of the following communities:
Central Hudson is scheduling indoor work associated with these projects at residents’ homes and businesses, following the safety guidance provided by the CDC and local health officials. Please review our FAQ here:
Q: Why is it important that Central Hudson perform this work?
A: As part of statewide and Company effort to enhance natural gas safety, we have identified the main and services in your area as at the end of its useful life. To maintain the safety and reliability of natural gas service, we will be replacing where necessary the existing underground pipe serving you and your neighbors.
Q: What does this work entail?
A: If your natural gas meter is located indoors, we will make every effort to relocate it to the outdoors to eliminate entering your premise for future inspections or meter reading, as well as providing better access to emergency responders if the need arises. The piping from the new meter location to your existing piping will be installed free of charge. The installed piping will be pressure tested prior to connecting to your piping to insure a leak free installation. If your meter is already located outside it will remain so and we will tie into your existing piping.
Q: Why does Central Hudson need access to my house?
A: Central Hudson and-or our contractors must access your house to inspect and verify the operating condition of your gas piping and appliances. If our gas meter is located within your building, it must be relocated to the outdoors, and new piping must be installed from the outside meter. Once all work has been completed, we will perform a leak check and relight all of your gas appliances.
Q: Will I need to be home when Central Hudson is in my home?
A: Yes, you need to be home to grant us access to your gas appliances and, if our gas meter is located outside, to install new piping associated with moving the gas meter from inside your home or building to the outside..
Q: What steps is Central Hudson taking to keep my family safe when in my home?
A: Central Hudson and our contractors follow a strict safety protocol which includes additional personal protection equipment in the form of including masks, gloves, and as required, protective clothing and shoe coverings. This is in accordance with current Center for Disease Control recommendations. In addition, once work has been completed we will disinfect surfaces we came into contact with.
Q: How long will Central Hudson need to be in my home?
A: While the extent of each job varies, this work is typically completed within a few hours. If the time is anticipated to be significantly longer, you will be notified prior to the work starting. Rest assured that we will perform the work as safely, efficiently and expeditiously as possible while limiting our work to as small an area as possible.
Q: Can this work be done at a later date?
A: Unfortunately no. This work has been delayed as long as it can be during the peak of the COVID-19 outbreak. At this point, this work is now necessary to complete the final retirement of the older mains and services at the end of its life.
Q: What will happen if I decide not to let Central Hudson access my home?
A: While we understand there may be some reluctance on your part to allow us to enter your home during this time, it is important to understand that we can and have performed this work within many customer’s homes throughout the pandemic with no impact to our customer’s health. As an essential services provider, we have been on the front lines throughout this event while providing safe and reliable service to our customers. By following enhanced work protocols during this time, we are confident we can perform the work safely and without harm to you or the members of your household.
Think You Smell Gas?
Let Us Know.
LET US KNOW by calling the gas odor hotline at 800-942-8274. Or, call 9-1-1.
This 800 number can only be used to report gas leaks. For more information, click here.