How HEAP Works

HEAP is a federally funded program that helps customers with low-income pay heating and cooling costs for electricity, gas and other heating fuels.  HEAP also offers Emergency benefits, Heating Equipment Repair and Replacement benefits and Clean and Tune benefits. Customers who are eligible for HEAP and other qualifying programs are also eligible for Central Hudson’s Low Income Bill Discount Program.

2021/2022 Program Details


  • The Regular Benefit component opened Oct. 1, 2021 and is scheduled to operate through April 29, 2022.
  • The Emergency component opens Jan. 3, 2022 and will operate through March 15, 2022. A second emergency grant is also available. 
  • The Heating Equipment Repair and Replacement component opens October 1, 2021 and is scheduled to operate through Sept. 30, 2022.
  • The Clean and Tune benefit opens October 1, 2021 and will operate through Sept. 30, 2022.
  • The Cooling Assistance component opens May 2, 2022 and is scheduled to operate through Aug. 31, 2022.

All benefit component dates may be shortened or extended depending on demand and available funding.


2021-2022 HEAP Direct Heating Regular Benefit Amounts

Energy Source


Vulnerable Household Member 
$35 add-on

Tier I Household 
$41 add-on

Direct Heating Base with both add-ons (maximum)

Utility (Natural Gas or Electric heat)





Oil, Kerosene, and Propane





Wood, Pellets, Coal, other fuels





  • A vulnerable household member is an individual under age 6, age 60 or older, or permanently disabled.
  • Tier I households have income at or below 130% of the federal poverty level (FPL).


2021-2022 HEAP Heat Included Regular Benefit Amounts

Heat and Eat Benefit


Tier II Benefit


Tier I Benefit



2021-2022 HEAP Emergency Assistance Benefit Amounts

Electric Heat


Natural Gas and Domestic Utility


Natural Gas Heat


Domestic Utility


Oil, Kerosene, and Propane


Wood, Pellets, Coal, other fuels


Propane Tank Installation and Deposit

up to $500

Temporary Relocation

up to $500


How to Apply

Customers can learn more about these benefits and apply for HEAP at MyBenefits.ny.gov or (800) 342-3009.