Policies and Procedures book


Anti-Corruption Policy
All contractors should review and adhere to this policy.

Anti-Drug Program

Vendor Code of Conduct

Contractor Safety Plan

EEO Statement

Insider Trading Policy

New York HERO Act
Model airborne infectious disease exposure prevention plan policy

Operator Qualification Program

Political Engagement Policy

Sexual Harassment and Gender Discrimination Prevention Policy
All contractors should review and adhere to this policy. The sexual harassment or gender discrimination complaint form can be found here.

Speak Up Policy

CAA Compliance Regulation
As part of the Transparency in Coverage Final Rule set forth by the U.S. Department of the Treasury, the U.S. Department of Labor, and the U.S. Department of Health and Human Services (referred to collectively as the “Tri-Agencies”), group health plans and health insurance issuers are required to make available to the public negotiated rates for all covered items with in-network providers, and historical payments to and billed charges from, out-of-network providers through machine-readable files (MRFs) posted on an internet website, updated monthly. These files will permit the public to have access to health plan payment information that can be used to understand health plan pricing and the cost for health care services.

Click the CCA Compliance Regulation link to search for files using our Employer Identification (EIN) 14-0555980.

When using the search option, the page will display links to several files, including:

  • Applicable In-Network Negotiated Rate Files
  • Out-of-Network Allowed Amount Files
  • Out-of-Area Rates (applicable when members use providers in non-Empire states)

For more information, please visit Empire’s CAA/Transparency Resource Center.