Text Alerts
Text Alerts
or text REG to 236483 (CENHUD)
or text REG to 236483 (CENHUD)
Sign up and use our text message service to ...
Check your balance
Pay your bill
Report an outage
Get outage updates
Check your balance
Pay your bill
Report an outage
Get outage updates
Looking for additional updates and reminders?
Sign up for email notifications here.
Frequently Asked Questions
Texting is offered at no charge by Central Hudson, but message and data rates may apply. Central Hudson is not responsible for these charges. Before using this service, check with your cell phone service provider for text message costs.
Commands
These command codes are available for you to communicate with us through our text messaging service. Text a command in bold below to 236483 (CenHud) for the associated request:
- REG to initiate registration for this service.
- OUT to report a power outage.
- STAT for power outage status updates.
- BAL for the total balance due on your account.
- PAY to pay your account balance using your checking account.
- SUB to enroll in estimated meter read alerts for eligible accounts.
- NICK to add a nickname (for multiple account holders).
- STOP to unregister your account from this service.
- PAUSE to temporarily discontinue text message alerts from Central Hudson.
- RESUME to resume receiving alerts after pausing.
Do Not Text For Emergencies
If you detect a natural gas odor do not rely on the text message alert system. Instead, call our Natural Gas Odor hotline at 1-800-942-8274. This number is only for reporting natural gas odors.
If you see a downed power line or other potentially hazardous condition involving electrical equipment, stay away from the area. The ground around downed or low hanging power lines as well as surrounding objects such as fences could be energized. Call 911 to make a report. While you wait for a Central Hudson crew to arrive, continue to keep a safe distance and, if possible, keep others away. Our crews will arrive as quickly as possible.