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Make the switch to natural gas

What are some of the benefits of converting from oil or propane to natural gas?
Natural gas lets residents live the way they want, from laid-back through to luxurious! As the most convenient, green and long-term affordable fuel compared to oil and propane, the benefits list is long. Natural gas uses include home and water heating, cooking, fireplaces, clothes drying, barbeque hookups, pool heaters, fire-pits and even outdoor heaters! Concerned about cost? Natural gas has historically been the most economical home fuel. In fact, many Central Hudson customers have experienced long-term savings of up to 50% when compared to prior spending on home heating oil. Beyond this, natural gas customers also typically experience reduced maintenance costs for ancillary equipment such as pumps, motors and filters when compared to oil heating.

How much money can I save if I convert to natural gas?
Several factors that must be considered such as the type, amount, and cost of fuel that you’re currently using. Any changes to how you use natural gas at home can also have an impact on your estimated savings. Upgrading to an energy-efficient natural gas heating system can maximize your savings even further. 

What’s the cost to complete a natural gas conversion?
The cost can vary and depends on a number of factors such as internal gas piping requirements, selection of natural gas equipment and other potential capital infrastructure costs that may be necessary to deliver natural gas to your home. To offset some of these expenses, Central Hudson is currently offering qualifying residents cash incentives of up to $3,595 for converting to natural gas. Learn more.Van with simply better logo

How much time is required for a natural gas conversion?
The duration of the project will depend on a number of factors, which include responsibilities of the customer, Central Hudson, assigned contractors, equipment, and special permits (if applicable). In general, customers should expect a gas conversion project to take approximately 10 – 12 weeks to complete.

Do I need a storage tank for natural gas similar to heating oil and propane?
Absolutely not! Natural gas is piped directly from our distribution system to your home. That means you’ll never need to worry about running empty or scheduling a fuel delivery! In addition, you can take comfort knowing that natural gas is a reliable domestic resource.

How do I get started?
One call does it all! Central Hudson has created a turnkey solution to assist you with the natural gas conversion process. Please call 1-800-527-7214. We will have a dedicated representative work with you from start to finish!

What does the Simply Better Turnkey program offer?
Our turnkey solution provides the following service to you: a comprehensive proposal outlining the cost and benefit of your project; a connection to our existing gas main; a pre-qualified, licensed local contractor to install the natural gas heating equipment; access to Central Hudson’s rebates for energy-efficient heating equipment, 0% financing for 24 months and financing options to suit your needs. Learn more.

What kinds of rebates are available for energy-efficient natural gas heating equipment?
Central Hudson has terrific rebates available for homes choosing to convert to natural gas. More information can be found on our website at

How will I be charged for my natural gas usage?
Similar to the way in which electric customers are charged, there are two main components to a natural gas bill: Delivery and Supply. Delivery charges represent Central Hudson’s cost for delivering natural gas to homes using the system infrastructure. Supply charges are Central Hudson’s costs for natural gas purchased on behalf of its customers on the wholesale market. For more information, please visit our website at

Would I have to purchase natural gas from Central Hudson?
Customers may choose whether to purchase their gas from Central Hudson or from an approved Energy Service Company (ESCO). Natural gas is a commodity that is bought and sold in a free market. For more information, please visit our website at for quotes from ESCOs. Central Hudson provides the same safe and reliable delivery service whether you purchase natural gas from the company or an ESCO, including reading your meter and responding in emergencies. Additional information about purchasing gas from ESCOs is available on the New York Public Service Commission’s website,

What kind of rate class would be established for my natural gas account?
Depending upon your status as a residential customer (and other operating information), Central Hudson will set up your account with an approved Rate Code. More information can be found on our website at

If I still have questions, whom can I contact?
For more information, please call 1-800-527-7214.