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March 9, 2018
For Release: Immediately
Storm Recovery Reaching Final Stages
 

Electric service was restored to nearly 95 percent of customers impacted by Wednesday’s winter storm, as crews from Central Hudson Gas & Electric Corp. and mutual aid forces continue to repair damage caused by fallen trees and limbs. Since Wednesday, more than 67,000 power outages have been restored, and as of 7:00 a.m. today, less than 2,500 customers remain without service, primarily in Orange County. About 200 individual damage locations remain, and it is expected that electric service will be restored to virtually all customers by tonight. Customers currently without power and who have not already reported their power condition are urged to do so.

The winter storm on Wednesday was the second in five days to impact the region, causing widespread damage and more than 70,000 power outages in total to Central Hudson’s customers. As a result of this storm, more than 1 million power outages were reported throughout the Northeast.

Closely preceding this storm, a significant nor’easter that brought strong winds and heavy, wet snow caused more than 2.5 million power outages throughout the Northeast and Mid-Atlantic states. This storm toppled entire trees and limbs onto poles and power lines, causing a total of 109,000 power outages within Central Hudson’s service area, and ranking as the fourth most damaging storm for the energy company in the last 50 years. Electric service was restored to all of Central Hudson’s affected customers before the arrival of Wednesday’s storm.

Central Hudson retained assistance from mutual aid crews from Canada, New York, Vermont and the Midwest at different times to repair damage and restore service. Combined with tree trimmers and Central Hudson’s electric line crews, hundreds of workers addressed approximately 2,000 damage locations and replaced more than 220 poles combined during both storms.

“We once again thank our customers for their patience and understanding as we worked to repair the substantial damage brought about by these storms and restore their electric service,” said Charles A. Freni, Senior Vice President of Customer Services and Transmission & Distribution Operations. “We greatly appreciate the support of our municipal and county leaders, elected officials, emergency management officials, highway departments, law enforcement and others who worked alongside with us to clear roads, communicate with our customers and offer emergency services. Major events like these require a team effort, and we are grateful for the support we received from our community.”

Customers may report their power condition and to stay informed of storm and restoration status in the following ways:

  • By text messaging: Customers should enroll in Central Hudson’s Texting Program to use text messaging to report their power condition and to obtain repair status. To enroll, visit CentralHudson.com/Alerts or text REG to 236483;
  • On the Web: Visit CentralHudson.com/Storms to report outages and obtain restoration updates;
  • Via smart phones: A mobile version of the Central Hudson’s website can be accessed by web-enabled cell phones and mobile devices at https://mobile.CenHud.com. Free Central Hudson mobile applications for Android and Apple and are also available by logging onto CentralHudson.com/mobileapp;
  • Through Social Media:  “Like” Central Hudson on Facebook (www.Facebook.com/ CentralHudson) and “Follow” on Twitter (www.Twitter.com/CentralHudson); and
  • By Phone: Call the Central Hudson PowerLine at (845) 452-2700 or 1-800-527-2714, and please use the automated system to report or monitor your power condition.

 

Residents are reminded to keep safety in mind at all times. Stay at least 30 feet away from fallen power lines and anything with which the line may be in contact, such as trees and limbs; and beware of hidden or entangled lines in fallen trees. Assume all downed power lines are live. Operate generators outdoors only, and shut off the main breaker when in use to prevent electrical back feed onto power lines to protect repair crews. Other safety measures include the following:

  • Never use outdoor gas or charcoal grills indoors, as they pose a fire hazard, and over time can give off deadly carbon monoxide gas.
  • Avoid the use of candles for illumination due to fire hazards;
  • Know how to open garage doors manually if using an electrically operated, remote-control door opener; and
  • Operate cars and motor vehicles outdoors only, and never inside the garage.

More information on preparing for storms and emergencies and communicating with Central Hudson is available at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/Safety.

 

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