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September 16, 2016
For Release: Immediately
Central Hudson Reminds Customers to Be Prepared
During National Preparedness Month 
Customers of Central Hudson Gas & Electric Corp. should prepare for emergencies by taking steps to keep their families safe before a disaster strikes. “September marks National Preparedness Month, and with the fall and winter seasons closing in, now is a good time for our customers to speak with their families about creating a communications plan and preparing for any type of emergency,” said Michael L. Mosher, President and CEO of Central Hudson.

“When storms and other emergencies strike, we follow a plan, and our customers, too, should know how to prepare, what to do during an emergency and how to communicate with each other and with Central Hudson,” said Mosher. He suggested that all customers:

  • Pay close attention to weather advisories and storm warnings;
  • Have a telephone that does not require an electric outlet to operate;
  • Charge cell phones, or use a car cell phone charger;
  • Keep a flashlight and fresh batteries handy;
  • Have a battery-powered radio to keep informed of restoration efforts;
  • Stock water and packaged or canned foods that do not require refrigeration or cooking;
  • Ensure adequate supplies of prescription medications, cash and other necessities;
  • Keep vehicles refueled and ensure that they are in good working condition;
  • Familiarize themselves in advance with the features of StormCentral on Central Hudson’s website;
  • Sign up for text messaging at CentralHudson.com/alerts; and
  • Visit the Central Hudson Facebook page and “like” it in order to obtain updates.

 Customers enrolled in the Central Hudson’s Texting Program can use text messaging to report an electric service interruption, receive text messages from Central Hudson when a power interruption is predicted to have occurred, and obtain repair status. Other ways customers can keep informed before, during and following storms and emergencies include:

Web: Visit the CenHub/My Account section at CentralHudson.com to report outages and obtain restoration updates via the StormCentral function, and a mobile version of the Central Hudson’s website, including StormCentral, can be accessed by web-enabled cell phones and mobile devices at http://mobile.CentralHudson.com. Free Central Hudson mobile applications for Android, Apple and Blackberry devices are also available by logging onto www.CentralHudson.com/mobileapp.

Social Media: “Like” Central Hudson on Facebook (facebook.com/CentralHudson); and “Follow” on Twitter (www.twitter.com/CentralHudson).

Radio and news media: Listen to local radio stations for Central Hudson announcements about community resources and restoration updates during severe storms, and check reports by the local news media.

Phone: Call the PowerLine at (845) 452-2700 or 1-800-527-2714, and use the automated system;

 “During emergencies, particularly during severe weather, residents should exercise extreme caution when traveling, as fallen trees and downed lines can create hazardous driving conditions,” said Mosher. “Assume all fallen lines are live, and stay at least 30 feet way. Be aware of flooded roadways, and especially avoid water and objects near fallen lines as they may be in contact with electricity.”

During storms and emergencies, customers should follow these safety measures:

  • Stay at least 30 feet away from downed power lines, and lines which may be entangled and hidden in fallen trees. Assume all downed lines are live;
  • Report any gas odors by calling 911 or 1-800-942-8274, as severe flooding has the potential to undermine pipelines;
  • Avoid the use of candles for illumination;
  • Follow the manufacturer’s safety instructions on the use of emergency generators, and be sure to shut off the main breaker when in use and operate the units outdoors; and
  • Never use outdoor gas or charcoal grills indoors, as they pose a fire hazard and over time can give off deadly carbon monoxide gas. Use these appliances only outdoors with proper ventilation. Operate cars and motor vehicles outdoors only, and never in the garage.

More information on preparing for storms and emergencies and communicating with Central Hudson is available in the StormCentral section at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/safety/; for more on National Preparedness Month, go to www.Ready.Gov/September; and for important steps on creating a family communications plan, go to www.Ready.Gov/Make-A-Plan.

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