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March 8, 2018
For Release: Immediately
Restorations Advance as Crews Repair Storm Damage
 

Crews of Central Hudson Gas & Electric Corp., assisted by mutual aid line and tree workers from outside the region, tackled fallen trees, downed limbs and broken poles today in order to clear roads and restore power to customers impacted by Wednesday’s winter storm. As of 4 p.m., power was restored to more than 48,000 customers since Wednesday morning, and fewer than 22,000 customers remain without electric service. The storm, the second in five days, dropped a foot or more of heavy snow, weighing down trees and breaking limbs onto power lines. The hardest hit areas remain in Dutchess, Orange and Ulster counties, and more than 600 damage locations are being addressed throughout the region. As a result of this storm, more than one million power outages were reported in the Northeast.

“Our crews are being assisted by mutual aid line workers, retained working with us during the last storm, to expedite repairs and shorten the duration of outages,” said Charles A. Freni, Senior Vice President of Customer Services and Transmission & Distribution Operations. He said 15 additional line workers are arriving today to join the restoration efforts. In all, a field force of 560 electric line and tree trimming workers are repairing storm damage and restoring electric service, with additional assistance by hundreds of support staff.

“Crews are finding significant damage caused by this storm, and are working to clear trees, remove pole and repair wires,” said Freni. Electric service is expected to be restored to the vast majority of customers in southern Dutchess, Putnam and Greene counties tonight; and in central and northern Dutchess, Ulster and Orange counties by Friday night. Some repairs may continue into Saturday.

Dry ice and bottled water are being distributed, and locations and times, when known, are posted on the storm resource page at www.CentralHudson.com and on Central Hudson’s social media channels.

Customers are urged to report their power condition and to stay informed of storm and restoration status in the following ways:

  • By text messaging: Customers should enroll in Central Hudson’s Texting Program to use text messaging to report their power condition and to obtain repair status. To enroll, visit com/Alerts or text REG to 236483;
  • On the Web: Visit com/Storms to report outages and obtain restoration updates;
  • Via smart phones: A mobile version of the Central Hudson’s website can be accessed by web-enabled cell phones and mobile devices at https://mobile.CenHud.com. Free Central Hudson mobile applications for Android and Apple and are also available by logging onto com/mobileapp;
  • Through Social Media:  “Like” Central Hudson on Facebook (com/ CentralHudson) and “Follow” on Twitter (Twitter.com/CentralHudson); and
  • By Phone: Call the Central Hudson PowerLine at (845) 452-2700 or 1-800-527-2714, and please use the automated system to report or monitor your power condition.

Residents are reminded to keep safety in mind at all times. Stay at least 30 feet away from fallen power lines and anything with which the line may be in contact, such as trees and limbs; and beware of hidden or entangled lines in fallen trees. Assume all downed power lines are live. Operate generators outdoors only, and shut off the main breaker when in use to prevent electrical back feed onto power lines to protect repair crews. Other safety measures include the following:

  • Never use outdoor gas or charcoal grills indoors, as they pose a fire hazard, and over time can give off deadly carbon monoxide gas.
  • Avoid the use of candles for illumination due to fire hazards;
  • Know how to open garage doors manually if using an electrically operated, remote-control door opener; and
  • Operate cars and motor vehicles outdoors only, and never inside the garage.

More information on preparing for storms and emergencies and communicating with Central Hudson is available at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/Safety.

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Central Hudson, mutual aid and tree trimming crews worked throughout Wednesday and Thursday to restore electric service to customers impacted by this second major winter storm.

 

  

Central Hudson and tree trimming crews work in Hyde Park, Dutchess County.

 

Central Hudson crews repair electric lines in Dutchess County.