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May 19, 2018
For Release: Immediately
Repair Work to Continue Today for Remaining Outages 

With power restored to 99 percent of the 74,000 customers of Central Hudson Gas & Electric Corporation who were impacted by the severe weather on Tuesday, storm repairs are in the final, arduous stage of completion. Repair crews are addressing the hardest hit areas today to restore power to the 945 customers remaining without electric service.

“We’re near to restoring power to our remaining customers, however the scope of damage in these final areas is extensive,” said Charles A. Freni, Senior Vice President of Customer Services and Transmission & Distribution. “There are still more than 100 individual damage locations, and we expect to work throughout the day and tonight to reach these customers, who have endured throughout this ordeal.”

Freni said while virtually all affected customers should have power restored today, there may be situations where extreme damage may extend restorations for those remaining few into Sunday. In addition, some homes have sustained heavy damage and for safety reasons are unable to accept power until structural repairs are made.

Rainy weather conditions today could hamper restoration efforts and create some additional outages, although significant problems are not anticipated.

Dry ice and bottled water are available for distribution by individual municipalities at the following locations: 

  • Middlehope Firehouse, 5172 Route 9W, Newburgh
  • East Fishkill Fire Training Center, 2502 Route 52, Hopewell Junction

 As of 7 a.m., approximately 580 customers remain without electric service in Dutchess County, 240 in Orange County, 108 in Putnam County. More than 240 broken poles have been reported so far, and 13 cases of downed wires remain.

In addition to the support of emergency responders throughout the storm, Freni also thanked Marist College, Mount Saint Mary College and West Point for housing mutual aid crews brought in to assist with repairs. “We cannot overstate how grateful we are for the patience of our customers, and the support of the entire community,” said Freni. “We offer our heartfelt thanks.”

 

Staying in touch and keeping safe

Customers can find estimated restoration times, when available, on Central Hudson’s StormCentral outage map at https://stormcentral.cenhud.com/. These estimates will sometimes change as crews continue to uncover additional damage as repairs are made.

Customers are urged to report their power condition and to stay informed of storm and restoration status in the following ways:

  • By text messaging: Customers should enroll in Central Hudson's Texting Program to use text messaging to report their power condition and to obtain repair status. To enroll, visit CentralHudson.com/Alerts or text REG to 236483;
  • On the Web: Visit CentralHudson.com/Storms to report outages and obtain restoration updates;
  • Via smart phones: A mobile version of the Central Hudson's website can be accessed by web-enabled cell phones and mobile devices at https://mobile.CenHud.com. Free Central Hudson mobile applications for Android and Apple and are also available by logging onto CentralHudson.com/mobileapp;
  • Through Social Media:  "Like" Central Hudson on Facebook (com/ CentralHudson) and "Follow" on Twitter (www.Twitter.com/CentralHudson); and
  • By Phone: Call the Central Hudson PowerLine at (845) 452-2700 or 1-800-527-2714, and use the automated system or speak to a representative to report or monitor your power condition.

 

Important safety measures include the following:

  • Stay at least 30 feet away from downed power lines, and remember that lines may be entangled and hidden in fallen trees. Assume all downed lines are live and report downed lines to Central Hudson or call 911.
  • Beware of fallen trees and limbs, and use caution or traveling;
  • Avoid the use of candles for illumination due to fire hazards;
  • Know how to open garage doors manually, if using a remote-control door opener.
  • Follow the manufacturer's safety instructions on the use of emergency generators, and be sure to shut off the main breaker when in use and operate the units outdoors;
  • Operate cars and motor vehicles outdoors only, and never inside the garage; and
  • Never use outdoor gas or charcoal grills indoors, as they pose a fire hazard and over time can give off deadly carbon monoxide gas.

More information on preparing for storms and emergencies and communicating with Central Hudson is available at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/Safety.

 

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Central Hudson continues to tackle extreme damage brought by high winds, tornadoes and a macroburst during Tuesday’s storm. Below, repair work in the Town of Newburgh is progressing.

 

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