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May 17, 2018
For Release: Immediately
Repair Crews Tackle Storm Damage, Restore Service 

Nearly 70 percent of the 74,000 customers of Central Hudson Gas & Electric Corporation impacted by Tuesday’s severe weather have had power restored. Remaining outages are located in heavily damaged areas, where progress has been slowed due to extreme destruction.

A field force more than 1,000, including nearly 470 electric line workers, approximately  180 tree trimmers and a support staff of hundreds more, continue to restore electric service this evening, tackling downed trees and wires, replacing broken poles and clearing blocked roadways. As of 5 p.m. today, power had been restored to more than 50,000 customers.

As of 5 p.m., approximately 23,000 customers remained without electric service in more than 360 individual damage locations, primarily in southern Dutchess County and northeast Orange County. Remaining power outages in the most heavily impacted areas are approximately 6,300 in Dutchess County, 15,000 in Orange County, 700 in Ulster County and 1,400 in Putnam County.

Crews have so far identified 182 broken poles, and more than 450 cases of downed wires remain. Additional damage locations caused by the powerful storm continue to be uncovered as crews work move outward along the distribution circuits to remove fallen trees and repair the electric system.

“We have made great progress today, but much work remains to be done,” said Charles A. Freni, Senior Vice President of Customer Services and Transmission & Distribution. “We are concentrating our resources on the remaining areas of damage, and will continue our progress in restoring electric service to all our customers.

“We are deeply appreciative of the outstanding efforts of our emergency response partners, including municipal and county highway departments, local and state law enforcement, fire and rescue organization, emergency management offices, telephone and cable television crews and elected leaders who all came together in support of our communities,” said Freni. “We’re also appreciative of the patience and support of our customers, as we work around the clock to restore electric service.”

Central Hudson anticipates power to be restored to the vast majority of customers by Friday night; however work is expected to continue within pockets of some of the hardest-hit areas through the weekend.

Estimated restoration times by municipality have been established and are available on Central Hudson’s StormCentral outage map at https://stormcentral.cenhud.com/. Individual cases will be posted as the information becomes available. Customers should be aware that that estimated restoration times will sometimes change as crews continue to uncover additional damage while repairs are made.

Homeowners whose electric service lines were separated from their homes are advised to seek guidance from a professional electrical contractor, as repairs to homes may be required before Central Hudson can re-attach the line.  

The National Weather Service recently confirmed that Tuesday’s storm brought tornadoes that touched down in Saugerties, Newburgh and Putnam County; and a macroburst in southern Dutchess County that brought severe damage with wind speeds exceeding 100 miles per hour. 

Central Hudson is distributing dry ice and bottled water on Friday at the following locations, beginning at the noted times:

ORANGE COUNTY

10 a.m., Middle Hope Fire House

5172 Route 9W, Newburgh

 

11 a.m., Newburgh Armory

321 S. William St., Newburgh

 

DUTCHESS COUNTY

10 a.m., East Fishkill Town Hall

330 Route 376, Hopewell Junction

 

11 a.m. Fishkill Town Hall

807 Route 52, Fishkill

 

Customers are urged to report their power condition and to stay informed of storm and restoration status in the following ways:

  • By text messaging: Customers should enroll in Central Hudson's Texting Program to use text messaging to report their power condition and to obtain repair status. To enroll, visit www.CentralHudson.com/Alerts or text REG to 236483;
  • On the Web: Visit www.CentralHudson.com/Storms to report outages and obtain restoration updates;
  • Via smart phones: A mobile version of the Central Hudson's website can be accessed by web-enabled cell phones and mobile devices at https://mobile.CenHud.com. Free Central Hudson mobile applications for Android and Apple and are also available by logging onto www.CentralHudson.com/mobileapp;
  • Through Social Media:  "Like" Central Hudson on Facebook (Facebook.com/ CentralHudson) and "Follow" on Twitter (www.Twitter.com/CentralHudson); and
  • By Phone: Call the Central Hudson PowerLine at (845) 452-2700 or 1-800-527-2714, and use the automated system or speak to a representative to report or monitor your power condition.

Important safety measures include the following:

  • Stay at least 30 feet away from downed power lines, and remember that lines may be entangled and hidden in fallen trees. Assume all downed lines are live and report downed lines to Central Hudson or call 911.
  • Beware of fallen trees and limbs, and use caution or traveling;
  • Avoid the use of candles for illumination due to fire hazards;
  • Know how to open garage doors manually, if using a remote-control door opener.
  • Follow the manufacturer's safety instructions on the use of emergency generators, and be sure to shut off the main breaker when in use and operate the units outdoors;
  • Operate cars and motor vehicles outdoors only, and never inside the garage; and
  • Never use outdoor gas or charcoal grills indoors, as they pose a fire hazard and over time can give off deadly carbon monoxide gas.

More information on preparing for storms and emergencies and communicating with Central Hudson is available at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/Safety.

 

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Repair crews restore service in the Town of Wappinger.

Mutual aid crews clear a road and prepare to replace a pole in the City of Newburgh.

 

An aerial view of storm damage in the Town of Wappinger shows the impact of severe winds brought about by Tuesday’s damaging storm. (Photo courtesy of New York State Police Troop K)