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May 18, 2018
For Release: Immediately
Repair Crews Tackle Storm Damage, Restore Service 

Nearly 85 percent of the 74,000 customers of Central Hudson Gas & Electric Corporation impacted by Tuesday’s damaging storm have had power restored, following a massive restoration effort to clear trees, open roadways and repair the electric system. Approximately 13,000 outages remain in nearly 400 individual damage locations, primarily in heavily impacted areas of southern Dutchess and northeast Orange counties, where excessive tree damage remains a concern.

As of 7 a.m., approximately 4,400 customers remain without electric service in Dutchess County, 7,700 in Orange County, 530 in Putnam County and 200 in Ulster County. Power has been restored to about 61,000 customers impacted by the storm.

Central Hudson assembled a workforce of more than 1,000, including nearly 470 electric line workers, approximately 180 tree trimmers and a support staff of hundreds more, that will continue to repair damage and restore electric service.

Crews have so far identified 191 broken poles, and more than 223 cases of downed wires remain. As crews are working to restore electric service, additional damage locations continue to be uncovered, hampering restoration efforts.

The National Weather Service recently reported that the tornado which had impacted Newburgh actually touched down in the Balmville, where extremely challenging conditions exist and damage to the bulk electric system there that feed service to the City of Newburgh was largely destroyed. Much of that repair work is nearly completed.

 Tornadoes had also touched down in Saugerties and Putnam County, and a macroburst was reported to have caused extensive damage in southern Dutchess County.

 

“We are in the most difficult phase of the restoration, as we continue to encounter significant damage from this destructive storm,” said Charles A. Freni, Senior Vice President of Customer Services and Transmission & Distribution. “We are working methodically through the damage, however at this stage of the recovery each repair will restore power to fewer and fewer customers as we work through neighborhoods and even individual homes. But, know we are committed to restoring electric service to all our customers as quickly and safely as possible.”

Central Hudson anticipates power to be restored to the vast majority of customers by tonight; however some work is expected to continue within isolated pockets of the hardest-hit areas through the weekend.

“We remain indebted to our emergency response partners who tirelessly work by our side to repair damage, clear roads and restore critical services,” said Freni. “Our thanks once again goes to the municipal and county highway departments, local and state law enforcement, fire and rescue organizations, emergency management offices, telephone and cable television crews and elected leaders who continue to perform this important work, around the clock.

“We’re also especially thankful for support, patience and understanding of our customers, as we work to restore electric service,” he said.

Estimated restoration times by municipality have been established and are available on Central Hudson’s StormCentral outage map at https://stormcentral.cenhud.com/. Individual cases will be posted as the information becomes available. Customers should be aware that that these estimates will sometimes change as crews continue to uncover additional damage while repairs are made.

Homeowners whose electric service lines were separated from their homes are advised to seek guidance from a professional electrical contractor, as repairs to homes may be required before Central Hudson can re-attach the line.  

Central Hudson is distributing dry ice and bottled water today at the following locations, beginning at the noted times:

ORANGE COUNTY

10 a.m., Middle Hope Fire House
5172 Route 9W, Newburgh

11 a.m., Newburgh Armory
321 S. William St., Newburgh

 

DUTCHESS COUNTY

10 a.m., East Fishkill Town Hall
330 Route 376, Hopewell Junction

11 a.m. Fishkill Town Hall
807 Route 52, Fishkill

 

Staying in touch and keeping safe

Customers are urged to report their power condition and to stay informed of storm and restoration status in the following ways:

  • By text messaging: Customers should enroll in Central Hudson's Texting Program to use text messaging to report their power condition and to obtain repair status. To enroll, visit CentralHudson.com/Alerts or text REG to 236483;
  • On the Web: Visit CentralHudson.com/Storms to report outages and obtain restoration updates;
  • Via smart phones: A mobile version of the Central Hudson's website can be accessed by web-enabled cell phones and mobile devices at https://mobile.CenHud.com. Free Central Hudson mobile applications for Android and Apple and are also available by logging onto CentralHudson.com/mobileapp;
  • Through Social Media:  "Like" Central Hudson on Facebook (com/ CentralHudson) and "Follow" on Twitter (www.Twitter.com/CentralHudson); and
  • By Phone: Call the Central Hudson PowerLine at (845) 452-2700 or 1-800-527-2714, and use the automated system or speak to a representative to report or monitor your power condition.

Important safety measures include the following:

  • Stay at least 30 feet away from downed power lines, and remember that lines may be entangled and hidden in fallen trees. Assume all downed lines are live and report downed lines to Central Hudson or call 911.
  • Beware of fallen trees and limbs, and use caution or traveling;
  • Avoid the use of candles for illumination due to fire hazards;
  • Know how to open garage doors manually, if using a remote-control door opener.
  • Follow the manufacturer's safety instructions on the use of emergency generators, and be sure to shut off the main breaker when in use and operate the units outdoors;
  • Operate cars and motor vehicles outdoors only, and never inside the garage; and
  • Never use outdoor gas or charcoal grills indoors, as they pose a fire hazard and over time can give off deadly carbon monoxide gas.

More information on preparing for storms and emergencies and communicating with Central Hudson is available at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/Safety.

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Crews continue to clear fallen trees and repair the electric system following Tuesday’s destructive storm.

Below: Repair work continues in Orange County:

Below: Crews tackle storm damage in southern Dutchess County: