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March 4, 2018
For Release: Immediately
Progress Continues in Restoration Efforts

Electric service has been restored to more than two-thirds of the 110,000 Central Hudson Gas & Electric customers impacted by Friday’s powerful nor’easter that interrupted electricity to more than 2 million households from Maine to Virginia. As of 7 a.m. on Sunday, approximately 33,000 customers remained without electric service, and nearly 1,000 individual damage locations require repair.

High wind gusts and heavy snow toppled trees, resulting in nearly 100 broken poles, approximately 1,000 downed powerlines and serious damage to nine transmission lines. The storm was one of the most severe to impact the Mid-Hudson Valley in the last half century.

It is expected that up to 180 mutual aid forces from the Midwest and other regions will arrive in the region later today to provide ongoing assistance in the electric service restoration efforts. “These forces will supplement the nearly 450 tree trimming, mutual aid and Central Hudson electric line forces currently at work,” said Charles A. Freni, Senior Vice President of Customer Services and Transmission & Distribution Operations. “While we continue to make progress, much work remains to be done.”

Freni explained that the most heavily impacted areas remain in portions of northern Dutchess, Greene and Ulster counties. Fallen trees throughout much of this area blocked roads and caused extensive damage to the electric system. Service restoration will progress, and it is anticipated that the vast majority of impacted customers in these areas will have electric service restored by or before Wednesday afternoon.

In southern Dutchess and Putnam counties, repair work also continues, and service restoration to the vast majority of impacted customers is expected by or before Monday afternoon. Power outages in the Orange County region from the storm are nearly all restored.

Dry ice and bottled water are being distributed, and warming centers have become available in some areas. Locations and times when known are posted on the storm resource page at www.CentralHudson.com and on Central Hudson’s social media channels.

Customers are urged to report their power condition and to stay informed of storm and restoration status in the following ways:

  • By text messaging: Customers should enroll in Central Hudson's Texting Program to use text messaging to report their power condition and to obtain repair status. To enroll, visit CentralHudson.com/Alerts or text REG to 236483;
  • On the Web: Visit CentralHudson.com/Storms to report outages and obtain restoration updates;
  • Via smart phones: A mobile version of the Central Hudson's website can be accessed by web-enabled cell phones and mobile devices at https://mobile.CenHud.com. Free Central Hudson mobile applications for Android and Apple and are also available by logging onto CentralHudson.com/mobileapp;
  • Through Social Media:  "Like" Central Hudson on Facebook (com/ CentralHudson) and "Follow" on Twitter (www.Twitter.com/CentralHudson); and
  • By Phone: Call the Central Hudson PowerLine at (845) 452-2700 or 1-800-527-2714, and please use the automated system to report or monitor your power condition.

Residents are reminded to keep safety in mind at all times. Stay at least 30 feet away from fallen power lines and anything the line may be in contact with, such as trees and limbs; and assume all downed power lines are live. Never use outdoor gas or charcoal grills indoors, as they pose a fire hazard, and over time can give off deadly carbon monoxide gas. Operate generators outdoors only, and shut off the main breaker when in use to prevent electrical back feed onto power lines to protect repair crews. Other safety measures include the following:

  • Beware of fallen trees and limbs, and use caution or traveling;
  • Avoid the use of candles for illumination due to fire hazards;
  • Know how to open garage doors manually if using an electrically operated, remote-control door opener; and
  • Operate cars and motor vehicles outdoors only, and never inside the garage.

 More information on preparing for storms and emergencies and communicating with Central Hudson is available at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/Safety.

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Most Severe Storms in Recent Central Hudson History
DATE OUTAGES DESCRIPTION
February 2010 240,000 “Twin Peaks” back-to-back winter storms
August 2011 180,000 Tropical Storm Irene
October 2011 156,000 “Snow*Fall,” mid-fall snowstorm
March 2018 109,000 Winter storm
October 2012 104,000 Hurricane Sandy
April 1997 100,000 “Snowbud” spring snowstorm
October 1987 80,000 “Snowleaf,” early fall snowstorm
September 1999 80,000 Hurricane Floyd
December 2008 75,000 Ice storm
May 2000 52,000 Spring storm
November 2014 45,000 Thanksgiving snowstorm
July 2002 36,000 Summer thunderstorm
February 2017 32,000 Winter snowstorm