In order to bring you the best possible user experience, this site uses Javascript. If you are seeing this message, it is likely that the Javascript option in your browser is disabled. For optimal viewing of this site, please ensure that Javascript is enabled for your browser.
May 16, 2018
For Release: Immediately
Progress Continues As Crews Clear Roads and Repair Storm Damage 

More than 400 electric line workers and nearly 180 tree trimmers continue to clear roads, respond to emergencies, repair substations and transmission lines and restore electric service in the aftermath of a severe weather system that struck the region yesterday afternoon. The fast-moving storm caused significant tree and electric system damage, primarily in the southern portions of Central Hudson Gas & Electric Corporation’s service area.

Since Tuesday afternoon, more than 74,000 customers were impacted by the storm, and as of 5 p.m. service was restored to nearly 20,000. Remaining outages are 16,000 in Dutchess County, 33,000 in Orange County, 2,500 in Putnam County and 2,900 in Ulster County.

"While we made progress in restoring electric service to our customers, the focus today was on repairing impacted substations and transmission lines, and assisting highway departments in clearing roadways," said Charles A. Freni, Senior Vice President of Customer Services and Transmission & Distribution. "Mutual assistance crews arrived during the course of the day from as far away as Niagara Falls, Vermont and Michigan, and 60 additional line workers are expected to arrive tonight and tomorrow."

Central Hudson estimates that electric service will be restored to the vast majority of impacted customers by Friday night at 11 p.m., with work in the hardest hit areas continuing through Sunday. "Crews are working methodically, beginning at substations and working outward along distribution circuits to repair damage and restore electric service," said Freni. "While electric service for most of our customers will be restored by Friday night, there are pockets of significant damage that will take longer to repair."

Homeowners whose electric service lines were separated from their house are advised to seek guidance from a professional electrical contractor, as repairs to their home may be required before Central Hudson can re-attach the line.   

Supplies of dry ice and bottled water will be available starting on Thursday. Locations and times will be announced tomorrow.

"We're appreciative and thankful for the assistance provided by our municipal and county emergency responders, highway departments and leadership in coordinating efforts to clear roads and provide needed community services," said Freni. "We will continue to partner with them as we restore electric service to our customers." 

Customers are urged to report their power condition and to stay informed of storm and restoration status in the following ways:

  • By text messaging: Customers should enroll in Central Hudson's Texting Program to use text messaging to report their power condition and to obtain repair status. To enroll, visit www.CentralHudson.com/Alerts or text REG to 236483;
  • On the Web: Visit www.CentralHudson.com/Storms to report outages and obtain restoration updates;
  • Via smart phones: A mobile version of the Central Hudson's website can be accessed by web-enabled cell phones and mobile devices at https://mobile.CenHud.com. Free Central Hudson mobile applications for Android and Apple and are also available by logging onto www.CentralHudson.com/mobileapp;
  • Through Social Media:  "Like" Central Hudson on Facebook (Facebook.com/ CentralHudson) and "Follow" on Twitter (www.Twitter.com/CentralHudson); and
  • By Phone: Call the Central Hudson PowerLine at (845) 452-2700 or 1-800-527-2714, and use the automated system or speak to a representative to report or monitor your power condition.

Important safety measures include the following:

  • Stay at least 30 feet away from downed power lines, and remember that lines may be entangled and hidden in fallen trees. Assume all downed lines are live and report downed lines to Central Hudson or call 911.
  • Beware of fallen trees and limbs, and use caution or traveling;
  • Avoid the use of candles for illumination due to fire hazards;
  • Know how to open garage doors manually, if using a remote-control door opener.
  • Follow the manufacturer's safety instructions on the use of emergency generators, and be sure to shut off the main breaker when in use and operate the units outdoors;
  • Operate cars and motor vehicles outdoors only, and never inside the garage; and
  • Never use outdoor gas or charcoal grills indoors, as they pose a fire hazard and over time can give off deadly carbon monoxide gas.

More information on preparing for storms and emergencies and communicating with Central Hudson is available at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/Safety.

 

#   #  #

Central Hudson continues to clear roads and restore electric service in the aftermath of significant damage caused by Tuesday’s storm.

Central Hudson crews clear trees and repair lines along Chelsea Road in the Town of Wappinger. 

Tuesday's storms knocked down trees and power lines along River Road in Orange County.

A fallen tree that had taken down a power line is cleared on Oak Street in the Town of Newburgh.

A roof was torn off of a structure on Liberty Street between Washington Street and Grand Avenue in the City of Newburgh; the debris damaged power lines and knocked down a tree during the storms on Tuesday.

 

A Central Hudson lineman repairs a broken pole on Lattintown Road in the Town of Newburgh, near the Middle Hope Fire Department.