In order to bring you the best possible user experience, this site uses Javascript. If you are seeing this message, it is likely that the Javascript option in your browser is disabled. For optimal viewing of this site, please ensure that Javascript is enabled for your browser.
March 6, 2018
For Release: Immediately
Power Restored to 95 Percent of Customers Impacted by Nor'easter

With a substantial field force of 650 electric line and tree workers, supported by hundreds of utility staff, electric service has been restored to nearly 95 percent of Central Hudson Gas & Electric customers impacted by Friday’s nor’easter.  As of 7:30 a.m. on Tuesday, 4,400 outages remain, primarily in the most heavily impacted areas of northern Dutchess County.

Central Hudson projects that nearly all remaining outages will be repaired by tonight, although significant work remains to be done. Isolated outages in the most severely impacted areas, or homes requiring repairs before electric service can be connected, may take longer; however Central Hudson will make every attempt to restore service to all customers, and endeavor to contact any who may be still affected. Customers who have not yet reported their power condition are urged to do so.

“We are using all of our available resources to restore electric service to our remaining customers as quickly and safely as possible,” said Charles A. Freni, Senior Vice President of Customer Services and Transmission & Distribution Operations. “With nearly 240 individual damage locations, crews will be working throughout the day. We expect power to be restored to nearly all remaining customers by this evening,” he said.

 “We thank our customers for their patience and understanding as we worked to restore their electric service,” said Freni. “This was a significant storm that caused tremendous damage here and throughout the Northeast. We also appreciate the support of our elected, municipal and county leaders, highway departments, law enforcement and emergency management offices who worked side by side with us to clear roads, provide emergency services and communicate with residents. Emergencies like these truly require a team effort, and we are fortunate to serve such a supportive community.”

Central Hudson continues to monitor an approaching winter storm, predicted to reach the region mid-week. “While forecasts indicate snow accumulations and windy conditions, the storm is not expected to be as severe as Friday’s nor’easter,” said Freni. “As a precaution, we are preparing crews and assembling resources in the event of problems resulting from this storm, and we continue to stay abreast of weather predictions so that we can plan accordingly.”

Central Hudson customers may report their power condition and stay informed of storm and restoration status in the following ways:

  • By text messaging: Customers should enroll in Central Hudson’s Texting Program to use text messaging to report their power condition and to obtain repair status. To enroll, visit CentralHudson.com/Alerts or text REG to 236483;
  • On the Web: Visit CentralHudson.com/Storms to report outages and obtain restoration updates;
  • Via smart phones: A mobile version of the Central Hudson’s website can be accessed by web-enabled cell phones and mobile devices at https://mobile.CenHud.com. Free Central Hudson mobile applications for Android and Apple and are also available by logging onto CentralHudson.com/mobileapp;
  • Through Social Media:  “Like” Central Hudson on Facebook (com/ CentralHudson) and “Follow” on Twitter (www.Twitter.com/CentralHudson); and
  • By Phone: Call the Central Hudson PowerLine at (845) 452-2700 or 1-800-527-2714, and please use the automated system to report or monitor your power condition.

 

Residents are reminded to keep safety in mind at all times. Stay at least 30 feet away from fallen power lines and anything with which the line may be in contact, such as trees and limbs; and beware of hidden or entangled lines in fallen trees. Assume all downed power lines are live. Operate generators outdoors only, and shut off the main breaker when in use to prevent electrical back feed onto power lines to protect repair crews. Other safety measures include the following:

  • Never use outdoor gas or charcoal grills indoors, as they pose a fire hazard, and over time can give off deadly carbon monoxide gas.
  • Avoid the use of candles for illumination due to fire hazards;
  • Know how to open garage doors manually if using an electrically operated, remote-control door opener; and
  • Operate cars and motor vehicles outdoors only, and never inside the garage.

 

More information on preparing for storms and emergencies and communicating with Central Hudson is available at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/Safety.

#   #   #

 

Below left: Mutual aid crews from Vermont assist Central Hudson crews in replacing damaged poles along Hollow Road in the Town of Clinton, Dutchess County. Below right: Mutual aid and Central Hudson crews repair electric lines near Aberdeen Lane in the Town of Stanford, Dutchess County.