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March 5, 2018
For Release: Immediately
Power Restoration Nearing Completion for Most Customers

Repair crews continue to make progress, working in the hardest hit areas impacted by Friday’s nor’easter. As of 4:30 p.m. on Monday, all but 8,300 of the 109,000 total storm outages impacting Central Hudson Gas & Electric customers have been restored. Of these, approximately 7,400 outages remain in heavily impacted areas of northern Dutchess County. With the additional assistance of mutual aid crews, Central Hudson projects that most of the remaining outages will be repaired tonight, although significant work will remains to be done on Tuesday to restore electricity to all customers. Isolated outages in the most severely impacted areas may take longer to restore.

 “A field force of approximately 650, assisted by hundreds more utility staff, worked today to restore electric service” said Charles A. Freni, Senior Vice President of Customer Services and Transmission & Distribution Operations. “We anticipate that power will be returned to most of our customers tonight, however there are more than 450 individual damage locations that must be addressed,” he said. “We will focus on smaller pockets of outages on Tuesday as we work to restore electric service to all affected customers.”

Central Hudson is monitoring an approaching winter storm, forecasted to reach the region mid-week. “We are planning and preparing crews and resources in the event of power problems resulting from this storm, however we will continue to watch weather forecasts to determine the potential impact. While early forecasts indicate snow and windy conditions, the storm is not expected to be as severe.”

Customers who have not yet reported their power condition are urged to do so. Central Hudson customers may report their power condition and stay informed of storm and restoration status in the following ways:

  • By text messaging: Customers should enroll in Central Hudson’s Texting Program to use text messaging to report their power condition and to obtain repair status. To enroll, visit CentralHudson.com/Alerts or text REG to 236483;
  • On the Web: Visit CentralHudson.com/Storms to report outages and obtain restoration updates;
  • Via smart phones: A mobile version of the Central Hudson’s website can be accessed by web-enabled cell phones and mobile devices at https://mobile.CenHud.com. Free Central Hudson mobile applications for Android and Apple and are also available by logging onto CentralHudson.com/mobileapp;
  • Through Social Media:  “Like” Central Hudson on Facebook (com/ CentralHudson) and “Follow” on Twitter (www.Twitter.com/CentralHudson); and
  • By Phone: Call the Central Hudson PowerLine at (845) 452-2700 or 1-800-527-2714, and please use the automated system to report or monitor your power condition.

Residents are reminded to keep safety in mind at all times. Stay at least 30 feet away from fallen power lines and anything with which the line may be in contact, such as trees and limbs; and beware of hidden or entangled lines in fallen trees. Assume all downed power lines are live. Operate generators outdoors only, and shut off the main breaker when in use to prevent electrical back feed onto power lines to protect repair crews. Other safety measures include the following:

  • Never use outdoor gas or charcoal grills indoors, as they pose a fire hazard, and over time can give off deadly carbon monoxide gas.
  • Avoid the use of candles for illumination due to fire hazards;
  • Know how to open garage doors manually if using an electrically operated, remote-control door opener; and
  • Operate cars and motor vehicles outdoors only, and never inside the garage.

 More information on preparing for storms and emergencies and communicating with Central Hudson is available at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/Safety.

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Below: Mutual aid crews from the New York Power Authority clear a fallen tree that impacted an electric line in Dutchess County.

 

Below: Central Hudson crews repair electric lines in Rhinebeck.