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March 4, 2018
For Release: Immediately
Power Restoration Continues in Hard-Hit Areas

Repair crews made progress today in restoring power in the wake of Friday’s nor’easter. As of 4 p.m. on Sunday, approximately 23,000 customers remained without electric service, and fewer than 800 individual damage locations require repair.

Severe weather brought by the storm caused significant damage to the electric system, resulting in nearly 115 broken poles, approximately 1,000 downed powerlines and damage to nine transmission lines. The storm was one of the most severe to impact the Mid-Hudson Valley in the last half century, and caused widespread damage throughout the Northeast and Mid-Atlantic regions.

More than 50 mutual aid forces arrived today from the South, Midwest and other regions to assist in the repair efforts, and it is expected an additional 130 mutual aid personnel will arrive later tonight. “By Monday, a field force of nearly 640 will be working to restore power in the remaining areas, assisted by hundreds more utility staff,” said Charles A. Freni, Senior Vice President of Customer Services and Transmission & Distribution Operations. “We will continue to make progress over the next few days.”

Service restoration for the vast majority of impacted customers in southern Dutchess and Putnam counties is expected by or before Monday afternoon. Electric service for the vast majority of impacted customers in northern Dutchess, Greene and Ulster counties is expected to return by or before Wednesday afternoon.

Dry ice and bottled water are being distributed, and locations and times are posted on the storm resource page at www.CentralHudson.com and on Central Hudson’s social media channels.

Customers are urged to report their power condition and to stay informed of storm and restoration status in the following ways:

  • By text messaging: Customers should enroll in Central Hudson's Texting Program to use text messaging to report their power condition and to obtain repair status. To enroll, visit CentralHudson.com/Alerts or text REG to 236483;
  • On the Web: Visit CentralHudson.com/Storms to report outages and obtain restoration updates;
  • Via smart phones: A mobile version of the Central Hudson's website can be accessed by web-enabled cell phones and mobile devices at https://mobile.CenHud.com. Free Central Hudson mobile applications for Android and Apple and are also available by logging onto CentralHudson.com/mobileapp;
  • Through Social Media:  "Like" Central Hudson on Facebook (com/ CentralHudson) and "Follow" on Twitter (www.Twitter.com/CentralHudson); and
  • By Phone: Call the Central Hudson PowerLine at (845) 452-2700 or 1-800-527-2714, and please use the automated system to report or monitor your power condition.

Residents are reminded to keep safety in mind at all times. Stay at least 30 feet away from fallen power lines and anything with which the line may be in contact, such as trees and limbs; and beware of hidden or entangled lines in fallen trees. Assume all downed power lines are live. Operate generators outdoors only, and shut off the main breaker when in use to prevent electrical back feed onto power lines to protect repair crews. Other safety measures include the following:

  • Never use outdoor gas or charcoal grills indoors, as they pose a fire hazard, and over time can give off deadly carbon monoxide gas.
  • Avoid the use of candles for illumination due to fire hazards;
  • Know how to open garage doors manually if using an electrically operated, remote-control door opener; and
  • Operate cars and motor vehicles outdoors only, and never inside the garage.

 More information on preparing for storms and emergencies and communicating with Central Hudson is available at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/Safety.

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Repair crews continue to make progress in some of the hardest-hit areas in the wake of Friday’s nor’easter. Central Hudson crews at damage locations in Poughkeepsie (above) and Pleasant Valley (below) worked to restore electric service.