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March 2, 2018
For Release: Immediately
As Crews Respond, Damaging Storm Continues

Heavy, wet snow and strong wind gusts continue to bring down root-soaked trees, causing significant damage to the electric system. As of 5:00 p.m., nearly 1,000 individual damage locations were reported with more than 70,000 power interruptions, making this one of the most damaging Mid-Hudson Valley storms in the last half century.

Central Hudson crews and damage assessment teams are addressing power outages and surveying damage locations. Mutual aid crews from Hydro-Quebec have arrived today to assist in power restoration. In all, more than 300 electric line and tree personnel are clearing roads and repairing storm damage to restore electric service. Additional assistance is being sought from other utility companies.

“The potential for snowfall tonight and high wind gusts through Saturday may cause additional damage and power interruptions,” said Charles A. Freni, Senior Vice President of Customer Services and Transmission & Distribution. “With the high level of damage sustained so far, we expect repairs to extend through the weekend and likely into next week.”

Customers are urged to report their power condition and to stay informed of storm and restoration status in the following ways:

  • By text messaging: Customers should enroll in Central Hudson's Texting Program to use text messaging to report their power condition and to obtain repair status. To enroll, visit www.CentralHudson.com/Alerts or text REG to 236483;
  • On the Web: Visit www.CentralHudson.com/Storms to report outages and obtain restoration updates;
  • Via smart phones: A mobile version of the Central Hudson's website can be accessed by web-enabled cell phones and mobile devices at https://mobile.CenHud.com. Free Central Hudson mobile applications for Android and Apple and are also available by logging onto www.CentralHudson.com/mobileapp;
  • Through Social Media:  "Like" Central Hudson on Facebook (Facebook.com/ CentralHudson) and "Follow" on Twitter (www.Twitter.com/CentralHudson); and
  • By Phone: Call the Central Hudson PowerLine at (845) 452-2700 or 1-800-527-2714, and please use the automated system to report or monitor your power condition.

 

Freni also urged customers to keep safety in mind. "Remember to never use outdoor gas or charcoal grills indoors. They pose a fire hazard, and over time can give off deadly carbon monoxide gas. Use these appliances only outdoors with proper ventilation," Freni said.  He also advised customers to know how to open their garage door manually if they usually rely on an electrically operated, remote-control door opener. Other safety measures include the following:

  • Stay at least 30 feet away from downed power lines, and remember that lines may be entangled and hidden in fallen trees. Assume all downed lines are live;
  • Beware of fallen trees and limbs, and use caution or traveling;
  • Avoid the use of candles for illumination due to fire hazards;
  • Follow the manufacturer's safety instructions on the use of emergency generators, and be sure to shut off the main breaker when in use and operate the units outdoors;
  • Never use outdoor gas or charcoal grills indoors, as they pose a fire hazard and over time can give off deadly carbon monoxide gas; and
  • Operate cars and motor vehicles outdoors only, and never inside the garage.

 

 More information on preparing for storms and emergencies and communicating with Central Hudson is available at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/Safety.

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