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Energy Efficiency Faqs » Central Hudson » FAQs » Energy Efficiency Faqs

Popular Questions

Topics

Energy Efficiency
Refrigerator/Freezer Recycling
Commercial Lighting

Energy Efficiency

  • Are there federal tax credits available for energy efficiency measures and use of renewable energy?
  • New York and federal tax incentives are sometimes available for energy efficiency measures. Visit the Database of State Incentives for Renewables and Efficiency for information about any incentives currently offered.

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  • How can I use energy more efficiently?
  • There are many ways home and business owners can use energy more efficiently without sacrificing comfort or convenience, and in many cases for little or no cost. Visit our Savings Central website for tips, resources and rebates to help you save energy and log in to CenHub for personalized tips and insights on how you are using energy. Rebates on energy-efficient products can be found in the CenHub Store. Incentives on our efficiency programs can be found here

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  • Does Central Hudson have programs to help me use energy more efficiently?
  • Rebates, recycling programs, home sealing and more is available through Central Hudson. Learn more about the many energy efficiency programs and incentives for homes and businesses by visiting www.SavingsCentral.com/rebates.

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  • How can I obtain an energy audit?
  • Through its Home Performance with Energy Star program, the New York State Energy Research Development Authority (NYSERDA) offers home energy assessments that are free to most New York State homeowners. Click here to learn more about this program.

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  • What does ENERGY STAR mean? Are there appliance and building standards for energy efficiency?
  • Energy Star is a set of federal guidelines for energy efficiency, and applies to appliances, electronics, heating systems, lighting, building standards and more. Using Energy Star products or building to Energy Star standards lowers energy use and costs, and protects the environment. For more information on the Energy Star program, log onto www.energystar.gov; you may also wish to see Energy Star products and Energy Star building standards. Our CenHub Store offers many ENERGY STAR products with rebates as well as our SavingsCentral website. 

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  • What do energy efficiency ratings (SEER, EER, etc.) mean for me?
  • These ratings indicate the efficiency of heating systems, cooling systems and appliances – the higher the rating, the more efficient the unit. Products with higher ratings generally cost more initially, but cost less to operate and generally recover the extra cost in a few years depending on usage and other factors. Contractors and appliance retailers can help determine the right efficiency rating for any application. SEER stands for Seasonal Energy Efficiency Ratio and is a measurement for the efficiency of cooling equipment such as air conditioners and heat pumps. The higher the SEER rating, the more efficient the equipment. 

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  • How much does it cost to run my appliances?
  • Check out our Energy Sense Brochure for listings of the energy required to run many common household appliances and other devices.

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  • How should broken CFLs be disposed of?
  • CFLs contain tiny amounts of mercury. All businesses and households are strongly encouraged to recycle their mercury-containing lamps, including low-mercury or "green end cap" lamps. Households are exempt from the regulations but encouraged to recycle fluorescent lamps through their local NYS DEC sponsored Household Hazardous Waste Program. For more information, contact your county’s recycling and waste center, or call the NYS DEC at 518-402-8705, or visit: Summary of Household Hazardous Waste Collection Programs in NYS. Energy Star also provides guidelines on the proper handling and disposal of CFLs on their website .

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Refrigerator/Freezer Recycling

  • What is the Appliance Recycling Program?
  • The Appliance Recycling Program is a residential energy efficiency program to reduce energy use by removing less-efficient refrigerators and freezers from residences. The program includes scheduling and free appliance pick-up at the customer's home, transportation of the collected units to a recycling facility, and recovery and recycling of appliance materials. This means that your unit will be recycled responsibly.

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  • Is Central Hudson offering an incentive as part of this program?
  • Yes. Customers will receive free removal and recycling of their appliance, as well as an incentive of $50 per appliance for participation, with a limit of two units recycled per year per account.

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  • Who can participate?
  • All Central Hudson residential electric customers are eligible. Customers must own the appliance and may only recycle two units per year per account.

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  • What appliances qualify?
  • Refrigerators and freezers. Appliances must be between 10-30 cubic feet, readily accessible for removal, plugged-in, demonstrated to be cooling and empty at the time of collection. The appliances must be located at the customer's residence at the time of pickup.

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  • What happens to the refrigerator and/or freezer once collected?
  • The units are sent to a qualified recycling facility where 95% of the material is recycled, and hazardous waste is disposed of in an environmentally safe manner.

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  • How can I schedule my appliance for pickup?
  • Call 866-706-3995 or simply click here to schedule an appointment online.

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  • How long will it take to receive my check?
  • Approximately four weeks.

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  • Will I be able to drop off my appliance at the designated recycling center?
  • No, the designated recycling center will not be open to customers.

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  • I am interested in purchasing a new ENERGY STAR appliance when I get rid of my old one. Is Central Hudson offering rebates towards the purchase of new ENERGY STAR appliances.
  • Currently Central Hudson is NOT offering an additional rebate towards the purchase of a new ENERGY STAR refrigerator or freezer.

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  • Do I have to present at the time of pick-up?
  • Customers are responsible for having an authorized adult, age 18 or older, present at the time of the scheduled pick-up. The customer, or customer's representative, must sign appropriate company forms to release ownership of the appliances for removal and recycling.

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  • How will I know if my appliance qualifies for the program?
  • Appliances must be between 10-30 cubic feet, readily accessible for removal, plugged-in, demonstrated to be cooling and empty at the time of collection. The appliance(s) must be located at the customer's residence at the time of pick-up. Customers scheduling on-line will have to answer a series of questions about the appliance(s) before the process can be completed. Customers who call the customer service center will be asked a series of questions about their appliance(s) by an ARCA customer representative. These representatives will assist the customer in determining whether or not their appliance(s) qualify for the program before the scheduling process is finalized.

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  • When will this program end?
  • When the incentive pool has been depleted. Customers will be handled on a first-come, first-served basis.

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  • Who is Appliance Recycling Center of America (ARCA)?
  • Appliance Recycling Centers of America is Central Hudson's vendor partner for this program. ARCA is one of the nation's largest recyclers of major household appliances for the energy conservation programs of electric utilities, and currently provides services for 150 utility programs in the U.S. and Canada. ARCA representatives schedule pick-ups and recycling units for this program.

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  • What should I do to prepare for my pickup appointment?
  • Make sure your appliance is empty, plugged in and cooling. Also, make sure the pickup crew has clear access to enter the home and remove the appliance. This may mean moving any furniture or valuables to allow plenty of room for the crew to maneuver the appliance. Also, if any doors need to be removed from their hinges for the appliance to fit through the doorway, we ask that customers have these areas cleared prior to the crew's arrival. Our customer service center can answer specific questions regarding accessibility.

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  • How are collection dates and times established?
  • When calling or scheduling online, customers will be able to choose from several pickup dates specific to their location. One to two days prior to scheduled collection date, a representative will contact customers to provide them with a two to four hour window for collection time. On the customer's scheduled collection date, collectors will contact customers while in route to confirm appointment times.

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  • Who should I contact if I have more questions about the Appliance Recycling Program?
  • Call 866-706-3995.

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Commercial Lighting

  • What is the deadline to take advantage of this program?
  • This offer will be available until program funding has been distributed. Incentives will be distributed on a first-come, first-served basis. Take advantage of this offer early because the earlier you have lights replaced, the sooner you will realize savings on your electric bill.

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  • How much money can I save?
  • Depending on your facility’s operating hours, equipment and energy costs, you could save 25% or more on your energy bill. We base this estimate on the actual results of hundreds of businesses that have already completed this program.

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  • What is my payback period?
  • Most of our customers see payback periods of about 14 months. We can estimate your payback in clear terms beforehand.

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  • How does Central Hudson cover up to 70% of the cost? Is this a rebate?
  • No, this is not a rebate. We pay up to 70% of the installed lighting cost directly to Lime Energy, our installer. For the remainder, you can pay in a lump sum or finance the cost evenly over 12 or 24 months.

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  • Exactly what kind of lighting does this program cover?
  • Central Hudson will upgrade most permanent lighting fixtures in your facility. This includes fluorescent systems, high-pressure sodium and metal halide fixtures and exit signs. We can also install occupancy sensors, reflectors and certain other components that improve the lighting and lower energy costs. For each facility, Central Hudson will determine a customized and comprehensive lighting solution to optimize energy savings.

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  • Are there other incentives?
  • Yes, speak with your tax accountant to learn about these options.

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  • Does it matter how old my lighting fixtures are?
  • No. Even new lights may have significant opportunities for energy savings. Central Hudson’s lighting experts will assess each facility and determine the amount of energy that can be saved by upgrading to the most energy-efficient option.

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  • Is this program just for replacing lamps?
  • No. Central Hudson will replace fixtures, ballasts, and other permanent lighting equipment. A full redesign of lighting systems may be the best opportunity for energy savings.

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  • Will energy-efficient lights have the same quality as my old lights?
  • In most cases, new energy-efficient systems will significantly improve light output and light quality while saving energy.

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  • Doesn't energy-efficient lighting mean lower quality lighting?
  • No. New energy-efficient lighting gives a better quality of light with fewer lamps. Your facility will look brighter and better.

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  • Aren't lighting installations disruptive and time consuming?
  • No. In most cases, it’s just a matter of replacing ballasts and bulbs. We make the process easy, and you will see lower electric bills right from the beginning. Most installations can be completed during normal business hours without disrupting your workflow.

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  • Do I have to use your lighting partner?
  • Yes. In order to take advantage of this Central Hudson program, you must use Lime Energy. We have an excellent track record with this company, which has become our single dedicated partner for both energy audits and installations.

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  • What if I purchase my electricity from an energy supply company (ESCO)?
  • That is fine. You are still eligible because you are a Central Hudson customer.

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  • Isn't Central Hudson in the energy-selling business, not the energy saving business?
  • Central Hudson is in the energy delivery business, and we want to deliver your energy safely and reliably at the best price. The New York State Public Service Commission has also directed all utilities to run effective energy efficiency programs.

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  • I want to use this program for an all-new installation at my facility. Can I use the program to install new energy-efficient lights?
  • No. This program is for replacing existing lighting equipment and systems in order to make them more energy efficient.

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  • I have several buildings with different types of lighting. Do I have to replace everything?
  • No. You can choose the lighting systems that are replaced. But remember that the more lights we replace, the better opportunity there is for savings.

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  • Are LED lighting upgrades eligible?
  • Yes. New LED hard-wired fixtures for many interior and exterior applications are eligible for incentives under the program. Please call toll-free (855) 236-4832 during regular business hours if you have questions about specific lamps or lighting equipment. 

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