Meter Reader Safety
Your safety — and ours — is a priority! At Central Hudson, we’re committed to keeping our employees and customers safe. Our team occasionally needs access to your property to read meters* and perform essential tasks. Your cooperation helps create a safe environment for everyone!
Thank you for helping us ensure a secure and smooth service experience.
* Central Hudson uses a variety of meter reading devices and technologies to collect customer meter readings. While some meters need to be read visually by a meter reader, other meter readings can be obtained from a distance without us having to set foot on your property. You may not see a meter reader on your property or security camera.
Keep dogs restrained
Dogs are often very protective of their family and home. For the safety of our employees and for the sake of your dog, please keep pets indoors or secured, especially around the time of your scheduled meter readings. Your next scheduled meter reading date can be found: 1) On your Central Hudson bill; or 2) By logging in on our website and going to the "Account Info" section.
Our meter readers will not approach a residence if there is a dog outside and you will be issued an estimated bill for that period.
Keep a clear path to your meter
It is important that all customers keep a clear path to electric and/or gas meters and eliminate all obstructions. Examples of obstructions for both outdoor or indoor meters include snow, ice, vegetation overgrowth, storage boxes, garbage or any other kind of debris. If your meter is not safely accessible, you will be issued an estimated bill for that period. Regulations mandate a maximum fine of $25 per month for residential customers and no more than $100 for commercial customers per building or premises if access is not provided in a timely manner.
It is important that utility personnel be provided access to meters when necessary not only for meter reads, but also for safety. Inspections of natural gas meters are conducted periodically for your safety and the safety of the general public.
Please remember to notify Central Hudson if your meter is located inside your business or behind a locked gate and you change keys or means of entry.
