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Billing and Payments Emergencies Outages Moving Enter a Meter Reading Switching to Natural Gas Solar & Distributed Energy ESCOs or Community Choice Aggregation Report a Security Concern Other Topic

Billing & Payments Assistance

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Email Address:

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Street Address:

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How can we help you?

Required Acknowledgements: I ACKNOWLEDGE and CONFIRM that this form cannot be used to report or notify of any emergencies, hazardous conditions, service interruption, outage and/or to seek outage restoration information and hereby waive, release, discharge Central Hudson from any liability arising from the use or attempted use of this form by me in such circumstances and further agree to indemnify and defend Central Hudson from any liability or damages arising therefrom. I am aware that Central Hudson may need 4-5 BUSINESS DAYS TO RESPOND to this inquiry as responses are temporarily extended, and that follow-up communication by email or phone could be required before requests are completed.

Emergencies

This email contact form is not monitored 24/7 and can't be used to report an emergency or hazardous condition. Follow the instructions below to report these emergencies.

To Report a Natural Gas Odor or Leak:

1. STOP what you are doing. Do not light or use a match. Do not turn lights on or off or use a flashlight, cell phone or telephone. Do not turn on any other appliance or electric/electronic device and do not flush or run water.

2. GO outside immediately.

3. LET US KNOW by calling our gas odor hotline at 1-800-942-8274,* or call 911.

After making your report, a representative will come to your location and check for potential leaks or faulty appliances.

*This number can only be used to report natural gas odors or leaks.

To Report Fallen Wires or Other Electrical Hazards:

1. STAY AWAY! If you see a fallen power line or other potentially hazardous condition involving electrical equipment, stay at least 30 feet away. You cannot tell if the line is energized just by looking at it. The ground around fallen or low-hanging lines as well as surrounding objects such as fences could be energized. Do not ever touch a power line or use an object such as a broom or stick to try to move the wire or anything else in contact with it. Do not touch anyone who is in direct or indirect contact with a fallen line. Be careful not to step in water near where a fallen power line is located. Do not drive over fallen power lines.

2. CALL 911 immediately to make a report. Emergency responders will be notified and Central Hudson dispatched to make repairs.

3. While ensuring your own safety, please do your best to alert others to the fallen wires and urge them to stay at least 30 feet away from the fallen line and anything contacting it as well.

To contact Central Hudson directly about an urgent matter please call 845-452-2700.

You cannot email us about outages or hazardous conditions. Instead, use the form below to report an outage or obtain restoration status. To report fallen power lines and other hazardous conditions, call 911.

Stay at least 30 feet away from fallen wires and anything they contact. The ground around downed or low hanging power lines as well as surrounding objects such as fences could be energized.

Moving Inquiries:

Before submitting the form below ...

Did you know you can Start Service, Stop Service or Transfer Service from one property to another through the self-service options available here on our website?

Name:

Email Address:

Phone Number:

Street Address:

City/Town:

Zip Code:

Account Number (optional):

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Enter a Meter Reading

Click the button below to access our meter reading entry form.

Enter a Meter Reading

Note: Meter readings can only be submitted within two calendar days prior to your scheduled meter reading date.

Ask us About Switching to Natural Gas

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Email Address:

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Zip Code:

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Solar & Distributed Energy

Name:

Email Address:

Phone Number:

Street Address:

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Zip Code:

Account Number (optional):

What is this related to

Interconnection and application Technical Inquiry General DG Billing Anniversary Date (Annual Reconciliation Remote Net Metering New Service Metering Other

How can we help you?

ESCOs & Community Choice Aggregation

Name:

Email Address:

Phone Number:

Account Number (Optional):

Street Address:

City or Town:

Zip Code:

Request enrollment block? Check this box if you would like us to block your account from enrollment with an Energy Service Company (ESCO) or Community Choice Aggregation (CCA) program.

How can we help you?

Report a Security Concern Such as Meter Tampering or Theft of Service

* You may submit security tips anonymously, but please provide as much detailed information as possible including your name and contact information if you wish to receive a response from us:

Email Address (optional):

Phone Number (optional):

Contact Us by Email

How can we help you?

Billing & Payments Assistance

Emergencies

To Report a Natural Gas Odor or Leak:

To Report Fallen Wires or Other Electrical Hazards:

Moving Inquiries:

Before submitting the form below ...

Enter a Meter Reading

Ask us About Switching to Natural Gas

Solar & Distributed Energy

ESCOs & Community Choice Aggregation

Report a Security Concern Such as Meter Tampering or Theft of Service

Other Topic