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Self-Service » Central Hudson » Contact Us » Self-Service
NATURAL GAS ODORS:
If you suspect a natural gas leak, STOP what you are doing. GO outside immediately. And LET US KNOW by calling our gas odor hotline at 1-800-942-8274. Or, call 911. A representative will come to your location and check for potential leaks or faulty appliances. This 800 number can only be used to report gas leaks.
FALLEN WIRES AND OTHER ELECTRICAL HAZARDS:
If you see a fallen power line or other potentially hazardous condition involving electrical equipment, stay at least 30 feet away. The ground around fallen or low-hanging lines as well as surrounding objects such as fences could be energized. Call 911 to make a report. Emergency responders will be notified and Central Hudson dispatched to make repairs.
Self-Service Options
Most tasks can be completed quickly and easily right here on our website, day or night. Let the table below be your guide.

To report a gas odor: Call our Gas Odor Hotline at 1-800-942-8274. To report fallen electrical wires: Call 911.


What Would You
Like to Do?

computer

Available here on our website

phone

Available through our automated phone system:
845-452-2700

Outages & Emergencies
Report an Electric Outage

checkmark
Press 2, then 1

Obtain Outage Restoration Information
checkmark
Press 2, then 2
Report a Streetlight Out
Billing & Payments
Make a Bill Payment
checkmark
Press 3, then 2
Request a Payment Extension
After logging in select "Request a Payment Extension"
under the Billing & Payments tab
checkmark
Press 3, then 3
Obtain Central Hudson's
Mailing Address
checkmark
Press 3, then 5
Sign Up for a Budget Billing Plan
checkmark
Press 3, then 4
Sign Up for eBills
Discontinue eBills
After logging in select "Discontinue eBills"
under the Billing & Payments tab
View & Pay Your Bill
View Billing History
Login required for basic usage and amount due records. Register for eBills to see complete account statements online.
View Payment History
Login required for basic usage and payment records. Register for eBills to access complete account statements online.
View Account Information
Obtain Current Meter Reading
and Billing Information
After logging in select "Billing history"
under the Billing & Payments tab.
checkmark
Press 3, then 1*
Obtain Current Amount Due
and Payment Information
Log in for detailed account information. One-time payment options can only provide current amount due.
checkmark
Press 3, then 1*
Obtain Past-Due Balance
checkmark
Press 3, then 1*
Account Management
Request Service
Turn Off
After logging in, select "Turn off your service" under the Account Management tab.
Change Password
After logging in, select "Change your password" under the Account Management tab.
Change Phone Number
Change Mailing Address
After logging in, select "Change personal info" under the Account Management tab.
Delete User I.D.
After logging in, select "Delete your User ID" under the Account Management tab.
* You will be prompted to enter your
10-digit account number, and then to press one more button.