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Phone - Fax » Central Hudson » Contact Us » Phone - Fax
NATURAL GAS ODORS:
If you suspect a natural gas leak, STOP what you are doing. GO outside immediately. And LET US KNOW by calling our gas odor hotline at 1-800-942-8274. Or, call 911. A representative will come to your location and check for potential leaks or faulty appliances. This 800 number can only be used to report gas leaks.
FALLEN WIRES AND OTHER ELECTRICAL HAZARDS:
If you see a fallen power line or other potentially hazardous condition involving electrical equipment, stay at least 30 feet away. The ground around fallen or low-hanging lines as well as surrounding objects such as fences could be energized. Call 911 to make a report. Emergency responders will be notified and Central Hudson dispatched to make repairs.
CONTACT FORM
PHONE/FAX
OUTAGES
SELF-SERVICE OPTIONS
MAILING ADDRESS

Our Contact Center is available for billing inquiries, account connection or disconnection requests, payment arrangements, information about our products and services, and language interpreter service during the hours indicated below. Calls regarding outages and emergencies can be made at any time.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8 am - 6 pm 8 am - 6 pm 8 am - 6 pm 8 am - 6 pm 8 am - 6 pm 9 am - 1 pm -

Phone: (845) 452-2700
Or, if calling from outside the 845 area code: 800-527-2714
Request a callback

Phone system downtime on July 18: Self-service features will be temporarily unavailable through our phone system on Wednesday July 18 starting at 8 p.m. 

Contact Center fax: 845-486-5658

Speech or Hearing Impaired:
TDD/TTY Phone: dial 711

To reach a specific employee or department: The general phone number to reach anyone in our administrative offices is 845-452-2000. Your phone calls will be routed to the proper individual or department, regardless of their work location.

Calls about your electric and natural gas service (including billing questions, reporting an outage, to connect or disconnect service, etc.) should be placed to our Customer Contact Center’s automated telephone service at 845-452-2700 or (800) 527-2714 outside the 845 area code only.

If, after talking with a Customer Service Representative in our Contact Center, you feel your problem hasn’t been resolved, you may ask to speak with a supervisor, or call Paula Coppin, Operating Supervisor Community Relations & Consumer Outreach, 845-486-5636.

If you are still not satisfied, further assistance is available through our Customer Assistance Referral Program. We encourage you to contact:

Credit & Collections
Cheryl Ryan, Director of Customer Contact 
Phone: 845-486-5669
Email

Contact Center
Anthony Hannah, Operating Supervisor - Contact Center
Phone: 845-486-5410
Email

Utility Pole Damage Claims 
Erin Moran, Claims Adjuster
Phone: 845-486-5653
E-mail: emoran@cenhud.com

For pole issues requiring immediate attention, please call our Customer Contact Center at 845-452-2700 or (800) 527-2714 outside the 845 area code only.

Company Officers

The above Customer Services supervisors are all available to help you, as are all the officers of Central Hudson Gas & Electric Corporation:

Anthony S. Campagiorni, Vice President - Regulatory and Governmental Affairs
Christopher M. Capone
, Executive Vice President & Chief Financial Officer
Paul A. Colbert, Associate General Counsel - Regulatory Affairs
Charles A. Freni, Senior Vice President - Customer Services and Transmission & Distribution Operations
Lora Gescheidle, Financial Controller*
Paul E. Haering, Senior Vice President - Engineering & System Operations
Mark J. Holtermann, Vice President – Information Technology
Eric J. Kiszkiel, Manager, Enterprise Support Services*
Joseph B. Koczko, General Counsel and Corporate Secretary
Sharon A. McGinnis, Vice President – Human Resources & Safety
Michael L. Mosher, President & Chief Executive Officer
Stacey A. Renner
, Treasurer
Denise Doring VanBuren, Vice President of Public Relations & Assistant Secretary

*Not an officer of the company, but has approval authorization level of an officer