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Phone - Fax » Central Hudson » Contact Us » Phone - Fax
If you suspect a natural gas leak, STOP what you are doing. GO outside immediately. And LET US KNOW by calling our gas odor hotline at 1-800-942-8274. Or, call 911. A representative will come to your location and check for potential leaks or faulty appliances. This 800 number can only be used to report gas leaks.
If you see a fallen power line or other potentially hazardous condition involving electrical equipment, stay at least 30 feet away. The ground around fallen or low-hanging lines as well as surrounding objects such as fences could be energized. Call 911 to make a report. Emergency responders will be notified and Central Hudson dispatched to make repairs.

Our Contact Center is available for billing inquiries, account connection or disconnection requests, payment arrangements, information about our products and services, and language interpreter service during the hours indicated below. Calls regarding outages and emergencies can be made at any time.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8 am - 6 pm 8 am - 6 pm 8 am - 6 pm 8 am - 6 pm 8 am - 6 pm 9 am - 1 pm -

Phone: (845) 452-2700
Or, if calling from outside the 845 area code: 800-527-2714
Request a callback

Contact Center fax: 845-486-5658

Speech or Hearing Impaired:
TDD/TTY Phone: dial 711

To reach a specific employee or department: The general phone number to reach anyone in our administrative offices is 845-452-2000. Your phone calls will be routed to the proper individual or department, regardless of their work location.

Calls about your electric and natural gas service (including billing questions, reporting an outage, to connect or disconnect service, etc.) should be placed to our Customer Contact Center’s automated telephone service at 845-452-2700 or (800) 527-2714 outside the 845 area code only.

If, after talking with a Customer Service Representative in our Contact Center, you feel your problem hasn’t been resolved, you may ask to speak with a supervisor, or call Paula Coppin, Operating Supervisor Community Relations & Consumer Outreach, 845-486-5636.

If you are still not satisfied, further assistance is available through our Customer Assistance Referral Program. We encourage you to contact:

Credit & Collections
Joseph Rocco, Director of Customer Care 
Phone: 845-486-5222

Contact Center
Anthony Hannah, Director of Customer Contact
Phone: 845-486-5410

Utility Pole Damage Claims 
Claims Department
Phone: 845-486-5653
For pole issues requiring immediate attention, please call our Customer Contact Center at 845-452-2700 or (800) 527-2714 outside the 845 area code only.

Security Inquiries
Richard Nuzzo, Director of Security
Phone: 845-486-5502

Meter Tampering/Theft of Service Crime Hotline
To anonymously report suspected cases of utility service theft, call toll-free, in strictest confidence: 877-728-3465.

Company Officers
The above Customer Services supervisors are all available to help you, as are all the officers of Central Hudson Gas & Electric Corporation:
Anthony S. Campagiorni, Vice President - Customer Services and Regulatory Affairs
Christopher M. Capone
, Executive Vice President and Chief Financial Officer
Paul A. Colbert, Associate General Counsel - Regulatory Affairs
Charles A. Freni, President and Chief Executive Officer
Lora Gescheidle, Financial Controller*
Paul E. Haering, Senior Vice President - Engineering and Operations
Eric J. Kiszkiel, Manager, Enterprise Support Services*
Joseph B. Koczko, General Counsel and Corporate Secretary
Sharon A. McGinnis, Vice President – Human Resources and Safety
Stacey A. Renner, Treasurer
Denise Doring VanBuren, Vice President of Public Relations and Assistant Corporate Secretary

*Not an officer of the company, but has approval authorization level of an officer