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Bill Discount Program » Central Hudson » Bill Discount Program

The new Low-Income Bill Discount Program for income eligible customers is now in effect.


There are two requirements to participate in this program:

1)  Receive a regular or emergency Home Energy Assistance Program (HEAP) benefit. If your Central Hudson account receives a HEAP benefit you will be automatically enrolled. If you heat by other means such as oil, coal, propane, wood/wood pellets, kerosene or corn, and Central Hudson is notified by the HEAP department, you will be automatically enrolled. All accounts enrolled will receive a letter of confirmation. If you heat by other means, have received HEAP, and do not receive an enrollment letter, you will need to provide Central Hudson with a copy of your HEAP “Notice of Decision” letter.

Ways to send this letter to Central Hudson:

Email: DSSdesk@cenhud.com

Fax:
(845) 486-5676, att: Bill Discount Program

In person: Letters may be dropped off with Central Hudson representatives at the following Department of Social Services offices:  
Poughkeepsie:  60 Market Street, Monday & Thursday, 11 a.m.-3 p.m.
Newburgh: 141 Broadway, Tuesday, 10 a.m.-3 p.m.

Mail to: Central Hudson, 284 South Avenue, Poughkeepsie, N.Y. 12601, attn: Bill Discount Program

2) Enrollment into our Budget Billing Program. Once enrolled into the Low-Income Bill Discount Program, you will receive a letter advising you of enrollment into Budget Billing and the monthly budget installment amount. You may opt-out of Budget Billing any time.


How it Works

Once HEAP is received, or Central Hudson has verified you received HEAP, a monthly credit will be applied to that account for 12 consecutive months, provided the account remains open and active for the entire 12-month period. The amount of the bill discount credit is based on the service type and amount of HEAP benefit. Discounts in 2017–2018 range from $30 to $67 per month on natural gas heating bills; $3 per month on natural gas non-heating bills; $19 to $72 per month on electric heating bills; and $19 to $56 per month on electric non-heating bills. A combination of any of the above services could mean increased credits. Customers receiving a HEAP benefit for non-utility fuels for heating could receive a credit ranging from $3 to $22 per month.