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Text Message Alert logo

Our free text messaging service offers proactive alerts about electric service interruptions and reminders about your account. Also, upon registering for this service, you can text commands to us to report outages, make payments and more.

Text Message Alerts » Central Hudson » Alerts » Text Message Alerts

Register online

Manage My Alerts

... or register by text message

To register for this service using your mobile phone, text REG to 236483 (CenHud). If your cell phone number is not on file in our records you will need your 10-digit Central Hudson Account number in order to register.


Commands

Text the following commands to 236483 (CenHud):

  • REG to initiate registration for this service.
  • OUT to report a power outage.
  • STAT for power outage status updates.
  • BAL for the total balance due on your account.
  • PAY to pay your account balance using your checking account.
  • NICK to add a nickname (for multiple account holders).
  • STOP to unregister your account from this service.
  • PAUSE to temporarily discontinue text message alerts from Central Hudson.
  • RESUME to resume receiving alerts after pausing.

Costs
Texting is offered at no charge by Central Hudson. However, depending on your plan, your cell phone provider may bill you for messages received and sent with this service. Central Hudson is not responsible for these charges. Before using this service, check with your cell phone service provider for text message costs. For information about terms and conditions, click here.

Text in an outage
Receive power outage updates and account notifications anywhere, anytime, from any mobile device that is capable of text messaging. Report an outage by texting OUT to 236483 (CenHud).

Emergencies
If you detect a natural gas odor do not rely on the text message alert system. Instead, call our Natural Gas Odor hotline at 1-800-942-8274. This number is only for reporting natural gas odors.

If you see a downed power line or other potentially hazardous condition involving electrical equipment, stay away from the area. The ground around downed or low hanging power lines as well as surrounding objects such as fences could be energized. Call 911 to make a report. While you wait for a Central Hudson crew to arrive, continue to keep a safe distance and, if possible, keep others away. Our crews will arrive as quickly as possible.

Compatibility

  • We do not require your cell phone number to be registered in our records, but you will need your Central Hudson account number to complete text message alert system registration if your cell phone number is NOT on the account.
  • Compatible carriers: Verizon; AT&T; Sprint; T-Mobile; Boost; CBW-Live; ClearSky; Cricket; Interop; Metro; Ntelos; U.S. Cellular; Virgin

» Frequently Asked Questions

» Terms & Conditions