In order to bring you the best possible user experience, this site uses Javascript. If you are seeing this message, it is likely that the Javascript option in your browser is disabled. For optimal viewing of this site, please ensure that Javascript is enabled for your browser.
Pay Bill CenHub Store Report Outage Outage Status Outage Map Report Gas Odor
Our Modernization Plan » Central Hudson » Our Modernization Plan

Central Hudson has proposed a plan to modernize the Hudson Valley's energy delivery systems to improve system efficiency, safety and dependability while enhancing service and providing more energy options to customers. The plan proposes to align utility rates with the projected costs to reliably and safely power the region. This page provides detailed information about the plan, which covers the term of July 1, 2018 to June 30, 2019.

1 / 8

MODERNIZATION ...

New technologies enable electric systems to operate more efficiently so that customers use less energy to power their homes and businesses and also reduce the incidence and/or duration of power service interruptions during damaging storms. Central Hudson is investing in these technologies as we replace aging equipment to modernize the electric system that powers the Hudson Valley.
2 / 8

RELIABILITY ...

Trees are the number one cause of power outages, so Central Hudson maintains clearance between trees and electric lines through a regularly scheduled program of inspection and trimming. We are now proposing to clear vegetation more frequently in order to further reduce the potential for electric service interruptions.

3 / 8

EFFICIENCY ...

Central Hudson offers a suite of energy efficiency programs, including incentives for high efficiency LED lighting and heating/cooling systems. We're also introducing new carbon reduction programs that are up to four times more cost effective in reducing carbon emissions, and we are proposing to provide special incentives to customers who install highly efficient heat pumps.
4 / 8

CUSTOMER SERVICE ...

Critically needed upgrades to our computer systems will help our representatives access information and conduct transactions faster. Our customers are also increasing their reliance on computers, tablets and smart phones for information and to conduct transactions, and so we are proposing to expand online and digital services, including improved mobile applications, no-fee payment by credit card and energy assistance information tailored to individual accounts. Increased cybersecurity measures will also protect private customer information and sensitive grid data.
5 / 8

SAFETY ...

Central Hudson has more than tripled the rate at which older natural gas lines are replaced in order to improve the safety and reliability of the region's natural gas system and to reduce future maintenance costs. This year, we plan to replace more than 14 miles of mains and services in several communities with new pipelines made of polyethylene, which is extremely durable and far less susceptible to environmental conditions.
6 / 8

OUTREACH ...

Central Hudson offers assistance to families and individuals in need with payment assistance options, advice on energy management and referrals to state and federal programs. We work with our customers one-on-one to develop an individualized plan based on their circumstances. This year we are also providing enhanced bill discounts to income-qualified families as part of a new program enacted by state regulators.
7 / 8

SUSTAINABILITY ...

The electric system is changing, as more customers connect solar and other sources of localized generation to the grid. This means that power now often flows two ways, which requires fundamental design upgrades. We're investing in our system so that it can better support smaller renewable energy installations, and at the same time accommodate the future of increased electric car charging. It's all a part of our forward thinking as we transition to a more sustainable future.
8 / 8

ENVIRONMENTAL PERFORMANCE ...

At Central Hudson, we take pride in our efforts to preserve the unique and natural features of the Hudson Valley for all to enjoy. As a part of that commitment, for example, we are conducting an environmental cleanup of the site of a former manufactured gas plant on Poughkeepsie's waterfront, the last of several such sites in the region that produced gas from the late 1800s through the turn of the century.

FAQs
Announcement
Documents
Info Sessions
Cost Comparisons
Electricity continues to provide an excellent value.
Electricity
Less than$4
Estimated total daily avg. cost for homes
Milk
$4.00
One gallon
Coffee
$4.30
One large cup, gourmet
Bacon
$4.48
One pound
Batteries
$4.77
4-pack AAA
FAQs

Why is Central Hudson filing this rate plan?
Central Hudson is obligated to file plans with the New York State Public Service Commission to project the cost of the programs and investments that are necessary to provide safe, reliable and sustainable energy to more than 300,000 electric and more than 80,000 natural gas customers throughout the eight counties it serves. Central Hudson’s current three-year rate agreement runs through June 30, 2018; because New York State requires that plans undergo an 11-month regulatory review process, which includes public participation, the new proposal was filed on July 28, 2017, in order that a new plan would be in place to take effect by July 1, 2018.

What are the major components of this plan?
Infrastructure improvements -- including replacement of aging electric and natural gas infrastructure, modernizing the energy delivery system, enhanced tree trimming and computer system upgrades -- comprise the majority of the proposal. Other components include environmental programs, enhanced service options, workforce training and the expansion of payment assistance programs.

Will this plan improve the safety of the region’s electric and gas systems?
Yes. Replacing aging infrastructure with newer, modern materials will improve both safety and system performance. For example, Central Hudson has proposed to continue to replace older natural gas mains and services as required by regulators in order to reduce the potential for leaks and to enhance public safety. Replacing aging utility poles and lines in combination with deployment of new technologies, and effective tree trimming will improve electric safety and reliability, as well as strengthen the local energy delivery system.

How will the plan improve the dependability of electric service?
Continuing our efforts to replace aging infrastructure and enhance tree trimming will reduce the incidents of service interruptions that result from storms, severe weather and vegetation growth. A great deal of equipment has reached the end of its useful life, after as long as eight decades in operation. In addition, deployment of modern technologies will improve service restoration during storms. These new technologies also provide utility operators with better information of the condition of the local power grid, helping to pinpoint damage locations so that crews can respond faster.

Will this plan improve customer service?
In addition to reducing the opportunity for service interruptions, we recognize that customers are increasing their reliance on computers, tablets and smart phones for information and to conduct transactions. Central Hudson is proposing to expand online and digital services, including improved mobile applications, no-fee payment by credit card and energy assistance information tailored to individual accounts. Upgraded computer systems will also help Customer Service Representatives access information and conduct transactions faster. Increased cybersecurity measures will protect private customer information and sensitive grid data.

Will delivery rates increase as a result of this proposal?
The proposed plan, including all available offsets that would provide credits during the year, would increase electricity bills for residential customers by an average of about 14 cents per day, and natural gas bills for residential heating customers by about 18 cents per day. On an annual basis, residential electric bills would increase by about $50, and residential natural gas heating bills by about $66.

How can this plan help families save energy?
Grid modernization will improve system efficiency, which in turn will lower customers’ electric usage, saving energy and money. The plan also proposes to continue Central Hudson’s suite of energy efficiency programs, including incentives for high efficiency LED lighting and heating/cooling systems; and introduces new carbon reduction programs, which provide special incentives for highly efficient ground and air source heat pumps.

Will this plan help to develop local sources of renewable energy?
Proposed technology deployments, combined with infrastructure upgrades, will enable growing sources of locally produced renewable energy sited by customers and third-party developers to be connected through the power grid. These new technologies allow for two-way power flows to accommodate solar and other new sources of electrical generation.

How does Central Hudson propose to promote electric cars?
Adoption of electric vehicles is anticipated to grow substantially in the next decade, and the proposal also allows Central Hudson to modernize and strengthen the electric grid in preparation for widespread electric vehicle charging. That’s good for the environment: Electric cars are less costly to operate and produce fewer emissions, even when considering the sources of electricity production. Central Hudson is proposing a rebate of $1,250 for the purchase of all-electric vehicles, which when combined with other state and federal incentives can save customers up to nearly $11,000.

Will assistance be offered to struggling families?
Yes. Central Hudson’s current assistance programs will continue to be offered. In addition, a new program implemented by state regulators in 2017 provides additional assistance to families who may have difficulty paying their utility bills. Enhanced electric and natural gas bill discounts are provided to eligible families who receive Home Energy Assistance Program (HEAP) benefits. Qualified families will soon include HEAP participants who use heating oil and other non-utility fuels; once accepted into the program, the discounts will appear on their electric bills.

Documents

» Filing letter

Testimony & Exhibits
Overall Policy
Revenue Requirements
Accounting & Tax Panel
Property Tax Panel
Finance Panel
Capital Structure & Cost of Capital
Five-Year Capital Program
IT Capital 
Line Clearance and T&D Maintenance
Electric Reliability Panel
Staffing & Compensation
Security 
Training & Development Panel 
Forecasting & Rates Panel
Cost of Service Study Panel
Customer Service Panel
Low Income Panel
Business Development Panel
Site Investigation & Remediation
Gas Safety Panel
Electric & Gas Procurement
DSP Panel
Earning Adjustment Mechanism Panel 
Customer Engagement Panel
Supplemental 
Public Information Sessions

Please take notice that opportunities for public information and comment will be held as follows:

Tuesday, Oct. 3, 2017
Poughkeepsie Town Hall
1 Overocker Road
Poughkeepsie, NY 12603
Information sessions: 2 p.m. and 6 p.m.
Public statement hearings: 3 p.m. and 7 p.m.

Tuesday, Oct. 10, 2017
Kingston City Hall – Council Chambers
420 Broadway
Kingston, NY 12401
Information sessions: 2 p.m. and 6 p.m.
Public statement hearings: 3 p.m. and 7 p.m.

Monday, Oct. 16, 2017
Newburgh Town Hall
1496 Route 300
Newburgh, NY 12250
Information sessions: 2 p.m. and 6 p.m.
Public statement hearings: 3 p.m. and 7 p.m.

» Presentation

» Printable information sheet