Your Home POP

What is POP?

The Powerful Opportunity Program (POP) is a temporary payment assistance program designed to help eligible customers pay off their past due balance up to any amount and stay current with future monthly budget bills.  

Who may be eligible to participate?

Central Hudson residential heating customers who meet all of the following requirements:

• Have a past due balance of at least $100;
• Pay for their own (electric/gas) heat;
• Enroll in monthly Budget Billing;
• Meet HEAP (Home Energy Assistance Program) income guidelines;
• Have the financial ability to pay a discounted Budget Bill each month.
  

How can POP help?

• POP offers a discounted Budget Bill that will allow you to receive from $50 to $225 off your regular Budget Bill each month based on your energy usage, household size and income;
• POP has an arrears forgiveness benefit that allows your past due balance to be suspended from collection activity and paid off up to any amount over a 24-month period when you pay your discounted Budget Bill each month;
• POP customers are referred to EmPower New York^sm, and provided with measures to reduce energy costs.

What are my responsibilities as a POP participant?

• Enroll in, or remain on, monthly Budget Billing;
• Pay your discounted Budget Bill each month in full and on-time;
• Apply for and receive a HEAP grant toward your Central Hudson account each year;
• Agree to be referred to EmPower New York^SM and accept their assistance;
• Apply for assistance through various community service agencies as applicable. 

What is EmPower New York ^sm

EmPower New York^sm offers no-cost energy services for income-qualified families to help you reduce your energy and lower your costs.  Services may include the following:

• Replacement of old, inefficient appliances;
• Installation of high-efficiency lighting;
• Tips on how to save energy;
• Insulation and other home efficiency measures (in limited situations). 

How can I apply?

If you meet all of the eligibility requirements and would like further information or an application, please call Central Hudson at (845) 452-2700 or 1-800-527-2714.

To request an application please send your contact information to pop@cenhud.com.

How will I know if I am accepted in POP?

You will receive an acceptance or denial letter once your application is reviewed and processed.

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