Life Support Customer Safety
During Power Outages

If you or someone in your household needs electricity to operate a life-sustaining device, make arrangements in advance for a back-up power supply or transportation to a facility with emergency power in case of a power outage.

When possible, Central Hudson will provide advance notification of impending, severe weather that may result in power outages within our service territory, to those customers identified as using life support devices. Call our office at (845) 452-2700 or 1-800-527-2714 or download an application for the Life Support Program. Return your completed form (which requires your doctor’s certification) to:

     Central Hudson
     Attention Consumer Outreach
     284 South Avenue, Poughkeepsie, NY, 12601

This identification on your account will remain in effect as long as the device is required. We will mail an annual certification form to you to be completed and returned by the attending physician.

As an added service, we will place a special tag on your meter and code your account to identify that life support is in use.

The service is also available for any tenants who require life support equipment and receive electricity service through the landlord’s account.