CENTRAL HUDSON GAS & ELECTRIC CORPORATION
Position Title: System Operator
Job Number: 6502015
Group: Energy ControlSystem Operations
Reports to: Manager Energy
ControlOperations Shift Supervisor
Job Family: Operations
Date: January 1, 20027
Corporate Mission: “We will consistently exceed the
expectations of our customers for the delivery of natural gas and electricity.”
Family Contribution / Operations: Operates
and maintains electric and gas transmission and distribution systems. This includes electric lines between
generating stations, substations, and consumers, requiring use of precautionary
work methods and safety equipment due to electrical hazards present when
working on or near energized conductors and electrical accessories. Also includes gas pipelines between gate
stations, regulator stations and consumers requiring precautionary work methods
and safety equipment due to hazards present when working on pressurized and
potentially explosive systems.
Individual Contribution:
In support of
the Company Mission and Family Contribution;
Dispatch and direct
field personnel engaged in the operation of the electric and gas Transmission
systems and prepare, approve, and direct Transmission switching in
accordance with established procedures, practices, and safety rules. Under direction of the Operations Shift
Supervisor, coordinate the safe and reliable operation of the electric and gas
Transmission systems with the NYISO (New York Independent System
Operator),
neighboring Transmission Owners, and gas pipeline companies. Dispatch and direct field personnel engaged
in the operation of the electric and gas Distribution systems during all hours
outside of the normal workweek and perform Distribution switching in accordance
with established procedures and practices.
Provide supervisory support to the Assistant System Operators under the
direction of the Operations Shift Supervisor.
Provide supervisory support and/or assistance in the System Dispatch
Center during the normal workweek when required. Utilize productivity
improvement tools and practices while dispatching and directing field personnel
to foster continuous improvement.
Ensure that all assigned work is completed in a timely and cost efficient
manner to obtain the optimum balance of customer satisfaction and cost
minimization. Assess the need for
additional resources during off-hour and emergency situations to ensure a
prompt response to emergencies and perform callouts when necessary. Monitor the Call Center activity and
supervise the Customer Service Representatives and Telephone Representatives
after-hours to ensure customer calls are handled promptly. Ensure the highest levels of safe work
practices are observed to strive for an accident and injury free
workplace. Ensure other areas of the
organization are properly informed of system conditions and events through
timely and efficient communications.
Ensure Regulatory Agencies are notified of all reportable incidents in
a timely manner.
Maintain DOT Gas Operator qualification by successfully completing the
DOT Gas Operator Qualification Examination every 3 years. Advance towards Operating Shift Supervisor
qualification by demonstrating satisfactory progression in preparing for the
NERC (North American Electric Reliability Council) Certification Examination
for Transmission Operator and maintain certification by completing the required
number of NERC Continuing Education Hours every 3 years. In support of the
Company Mission and Family Contribution;
Plan, schedule,
coordinate, and supervise the work of personnel engaged in the operation of the
electric and gas distribution systems.
Act as shift supervisor and direct the activities of the Assistant
System Operators assigned to the shift.
Prepare, approve, direct, and control switching orders on the electric
and gas transmission systems. Monitor
the Economic Dispatch Program of the NYISO as it pertains to Central
Hudson. Direct the operation of the
electric and gas transmission systems and production facilities during all hours
outside of the normal workweek.
Coordinate System Operations work functions with Customer Services
Extended Hours personnel, customers, contractors, and other operating units of
the Company.