CENTRAL HUDSON GAS & ELECTRIC CORPORATION
Position
Title: Supervisor Computer
Operations
Job
Number: 20110
Group:
Corporate Services
& Administration
Reports
to: Manager of
Information Technology
Job
Family: Information
Technology
Date:
January 1, 2002
Corporate Mission: “We will consistently exceed the expectations of our customers for the delivery of natural gas and electricity.”
Family Contribution /
Information Technology: In support of the
Corporate Mission;
Collaborates
with associates and management in other areas of the Company, in a proactive
role, to determine alternative solutions and strategies for developing,
supporting and enhancing the company’s information systems and technology
infrastructure. Responsible for the
design, implementation, operation and management of the Company’s
telecommunications network. Responsible
for requirements analysis, system design, development, implementation and
management of the Company’s business application systems. Manages information systems performance and
capacity requirements. Determines
information technology standards and specifications. Negotiates with vendors, suppliers, system integrators and common
carriers for the most competitive pricing opportunities that meet the company’s
information technology standards and specifications. Responsible for problem determination and resolution with the
information systems hardware and software including but not limited to
telecommunications, networks, computers, operating systems software and
application systems software. Designs,
implements and manages information systems security, controls, backup and
disaster recovery plans.
Individual Contribution: In support of the Corporate Mission and Family Contribution;
Has overall supervisory
responsibility for daily operation of the Corporate Data Center and the
Information Center to assure that scheduled data processing activities are
performed, routine and emergency operational issues are properly addressed and
resolved. Responsible for routine
network monitoring and corrective actions.
Responsible for physical security and maintenance of the Data Center
raised floor equipment, server networks and security and back-up of all data. Has overall responsibility for the
Information Center and Help Desk PC hardware and software support. Conceptualize, research, and develop
recommendations that resolve business problems, improve productivity or reduce
operating expense.