Contact Us

Emergency Numbers – 24 Hours a Day, 7 Days a Week Electric Interruption/Emergency Phone: (845) 452-2700 or  (800) 527-2714 If you have access to the Internet during a power outage, you can report the outage online. Click Here! Natural Gas Odor Phone: (800) 942-8274

Customer Call Center:
Billing inquiries, account connection or disconnection, payment arrangements, information about our products and services, and language interpreter service. 

Call Center hours: Mon.-Fri., 8 a.m. - 6 p.m.; Sat., 9 a.m. - 1 p.m.
Phone: (845) 452-2700 or (800) 527-2714

Speech or Hearing Impaired
TDD/TTY
Phone: (800) 635-6315

FAQs
Check here first for answers to our customers' most Frequently Asked Questions.

Correspondence:
Our Mailing Address:
Central Hudson Gas & Electric Corp.
284 South Avenue
Poughkeepsie, NY 12601

You may send correspondence for any of our employees to the address above and it will reach them, even if their principal work location is at one of our other offices:

   - 7964 Route 9W, Catskill, NY 12414
   - 25 Central Hudson Way, Fishkill, NY 12524
   - 120 Route 28, Kingston, NY 12401
   - 610 Little Britain Road, New Windsor, NY 12553

The general phone number to reach anyone in our administrative offices is (845) 452-2000. Your phone calls will be routed to the proper individuals, regardless of their work location.

Calls about your electric and natural gas service (including billing questions, reporting an outage, to connect or disconnect service, etc.) should be placed to our Customer Call Center’s automated telephone service at (845) 452-2700 or
(800) 527-2714.

If, after talking with a Customer Service Representative in our Call Center, you feel your problem hasn’t been resolved, you may ask to speak with a supervisor, or call Susan Royce, Director of Consumer Outreach, (845) 486-5527.

If you are still not satisfied, further assistance is available through our Customer Assistance Referral Program. We encourage you to contact:

Cynthia E. Van Loan, System Supervisor - Call Center, Credit & Collections,
(845) 486-5467
Brian N. Dimisko, Manager - Customer Account Services: (845) 486-5623

They are all available to help you, as are all the officers of Central Hudson Gas & Electric Corporation:

Steven V. Lant, Chairman of the Board & Chief Executive Officer, Director
Carl E. Meyer, President & Chief Operating Officer, Director
Christopher M. Capone, Executive Vice President & Chief Financial Officer, Director
Joseph J. DeVirgilio, Jr., Executive Vice President-Corporate Services & Administration, Director
Donna S. Doyle, Vice President
Charles A. Freni, Senior Vice President - Customer Services
Stacey A. Renner, Treasurer
Paul E. Haering, Vice President-Engineering & Environmental Affairs
Denise Doring VanBuren, Vice President-Public Affairs and Energy Efficiency
Michael L. Mosher, Vice President - Regulatory Affairs
Thomas C. Brocks, Vice President - Human Resources
Kimberly J. Wright, Controller
John E. Gould, Secretary
Joseph B. Koczko, Assistant Secretary

Economic Development Business Relocation
Confidential Relocation Assistance
John P. Glusko, Director of Govt. Affairs & Economic Development
Phone:  (888) 440-CHGE
E-mail: jglusko@cenhud.com

Investor Relations
Stacey A. Renner, Treasurer
Phone:  (845) 486-5730
E-mail: srenner@cenhud.com

Shareholder Information
Maureen Boes
Phone:  (845) 486-5204
E-mail: mboes@cenhud.com

Security Inquiries
Ron Keillor, Director of Security
Phone:  (845) 486-5502
E-mail: rkeillor@cenhud.com

Anthony Paul, Security Investigator
Phone: (845) 486-5393
E-mail: apaul@cenhud.com

Energy Education Resources
John E. Maserjian, Director of Media Relations
Phone: (845) 486-5282
E-mail: jmaserjian@cenhud.com

Meter Tampering / Theft of Service Crime Hotline
To anonymously report suspected cases of utility service theft, call toll-free, in strictest confidence: (877) 728-3465

Comments/Questions Regarding this Web site
MaryJane Coughlin
E-mail: mcoughlin@cenhud.com

We provide many Bill Payment Locations throughout our service territory for your convenience

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