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  EMERGENCY NUMBERS
24 Hours a Day, 7 Days a Week

Electric Interruption /
Emergency

Phone: (845) 452-2700 or, outside the 845 area code only: (800) 527-2714

Click here to report a power outage online.

If you see a downed power line or other potentially hazardous condition involving electrical equipment, stay away from the area. The ground around downed or low hanging power lines as well as surrounding objects such as fences could be energized. Call Central Hudson immediately to make a report.

Natural Gas Odor
Phone: (800) 942-8274
 
Customer Call Center
Billing inquiries, account connection or disconnection, payment arrangements, information about our products and services, and language interpreter service. 

Call Center hours: Mon.-Fri., 8 a.m.-6 p.m.; Sat., 9 a.m.-1 p.m.

Phone: (845) 452-2700
Or, outside the 845 area code only: (800) 527-2714

Call Center fax: (845) 486-5658

Speech or Hearing Impaired
TDD/TTY
Phone: (800) 635-6315 or dial 711

Correspondence
Our Mailing Address:
Central Hudson Gas & Electric Corp.
284 South Avenue
Poughkeepsie, NY 12601

You may send correspondence for any of our employees to the address above and it will reach them, even if their principal work location is at one of our other offices:

   - 7964 Route 9W, Catskill, NY 12414
   - 25 Central Hudson Way, Fishkill, NY 12524
   - 2001 Rt. 9W, Lake Katrine, NY 12449
   - 610 Little Britain Road, New Windsor, NY 12553

To reach a specific employee: The general phone number to reach anyone in our administrative offices is (845) 452-2000. Your phone calls will be routed to the proper individuals, regardless of their work location.

Calls about your electric and natural gas service (including billing questions, reporting an outage, to connect or disconnect service, etc.) should be placed to our Customer Call Center’s automated telephone service at (845) 452-2700 or (800) 527-2714 outside the 845 area code only.

If, after talking with a Customer Service Representative in our Call Center, you feel your problem hasn’t been resolved, you may ask to speak with a supervisor, or call Paula Herring, Operating Supervisor Community Relations & Consumer Outreach, (845) 486-5636.

If you are still not satisfied, further assistance is available through our Customer Assistance Referral Program. We encourage you to contact:

Credit & Collections
Eileen Lomoriello, Operating Supervisor - Credit & Collections,
Phone: (845) 486-5283
E-mail: elomoriello1@cenhud.com

Call Center
Anthony Hannah, Operating Supervisor - Call Center
Phone: (845) 486-5410
E-mail: ahannah1@cenhud.com

Customer Account Services
Linda M. Harrison, Manager - Customer Account Services
Phone : (845) 486-5623
E-mail: lharrison1@cenhud.com

The above Customer Services supervisors are all available to help you, as are all the officers of Central Hudson Gas & Electric Corporation:

Steven V. Lant, Chief Executive Officer, Director
James P. Laurito, President
Christopher M. Capone
, Executive Vice President & Chief Financial Officer
Charles A. Freni, Senior Vice President - Customer Services
Stacey A. Renner, Treasurer
Paul E. Haering, Vice President-Engineering & System Operations
Denise Doring VanBuren, Vice President of Public Relations
Michael L. Mosher, Vice President - Regulatory Affairs
Thomas C. Brocks, Vice President - Human Resources, Environmental, Health & Safety
Joseph B. Koczko, General Counsel and Corporate Secretary
Anthony S. Campagiorni, Vice President - Business Development and Governmental Affairs
Paul A. Colbert, Associate General Counsel-Regulatory Affairs

For inquiries specifically related to the categories listed below, contact:

Shareholder Information
Maureen Kverek, Director - Shareholder Relations & Records Management
Phone:  (845) 486-5383
E-mail: mkverek@cenhud.com

Security Inquiries
Anthony Paul, Director of Security
Phone: (845) 486-5502
E-mail: apaul@cenhud.com

Meter Tampering / Theft of Service Crime Hotline
To anonymously report suspected cases of utility service theft, call toll-free, in strictest confidence: (877) 728-3465

Utility Pole Damage Claims
Karen Lawson, Claims Adjuster
Phone: (845) 486-5389
E-mail: klawson@cenhud.com

Reporter Inquiries and Media Relations
Denise Doring VanBuren, Vice President of Public Relations
E-mail: dvanburen@cenhud.com
John E. Maserjian, Director of Media Relations
E-mail: jmaserjian@cenhud.com

Advertising and Marketing Inquiries
Paul R. Tesoro, Director of Corporate Communications
Phone:  (845) 486-5371
E-mail: ptesoro@cenhud.com

Comments/Questions Regarding this Website
Christopher Hayes, Communications Specialist
E-mail: chayes@cenhud.com