View Mobile Site
 

Main> Contact Us
   
  Emergency Numbers – 24 Hours a Day, 7 Days
a Week


Electric Interruption /
Emergency

Phone: (845) 452-2700 or (800) 527-2714

If you have access to the Internet during a power outage, you can report the outage online.
Click Here!


Natural Gas Odor
Phone: (800) 942-8274
 
Customer Call Center
Billing inquiries, account connection or disconnection, payment arrangements, information about our products and services, and language interpreter service. 

Call Center hours: Mon.-Fri., 8 a.m. - 6 p.m.; Sat., 9 a.m. - 1 p.m.

Phone: (845) 452-2700 or (800) 527-2714
Call Center fax: (845) 486-5658

Speech or Hearing Impaired
TDD/TTY
Phone: (800) 635-6315

Correspondence
Our Mailing Address:
Central Hudson Gas & Electric Corp.
284 South Avenue
Poughkeepsie, NY 12601

You may send correspondence for any of our employees to the address above and it will reach them, even if their principal work location is at one of our other offices:

   - 7964 Route 9W, Catskill, NY 12414
   - 25 Central Hudson Way, Fishkill, NY 12524
   - 2001 Rt. 9W, Lake Katrine, NY 12449
   - 610 Little Britain Road, New Windsor, NY 12553

The general phone number to reach anyone in our administrative offices is (845) 452-2000. Your phone calls will be routed to the proper individuals, regardless of their work location.

Calls about your electric and natural gas service (including billing questions, reporting an outage, to connect or disconnect service, etc.) should be placed to our Customer Call Center’s automated telephone service at (845) 452-2700 or (800) 527-2714.

If, after talking with a Customer Service Representative in our Call Center, you feel your problem hasn’t been resolved, you may ask to speak with a supervisor, or call Alana Daly Mikhalevsky, Operating Supervisor Community Relations & Consumer Outreach, (845) 486-5636.

If you are still not satisfied, further assistance is available through our Customer Assistance Referral Program. We encourage you to contact:

Credit & Collections
Eileen Lomoriello, Operating Supervisor - Credit & Collections,
Phone: (845) 486-5283
E-mail: elomoriello1@cenhud.com

Call Center
Anthony Hannah, Operating Supervisor - Call Center
Phone: (845) 486-5410
E-mail: ahannah1@cenhud.com

Customer Account Services
Linda M. Harrison, Manager - Customer Account Services
Phone : (845) 486-5623
E-mail: lharrison1@cenhud.com

The above Customer Services supervisors are all available to help you, as are all the officers of Central Hudson Gas & Electric Corporation:

Steven V. Lant, Chairman of the Board & Chief Executive Officer, Director
James P. Laurito, President, Director
Christopher M. Capone
, Executive Vice President & Chief Financial Officer, Director
John E. Gould, Executive Vice President and General Counsel
Charles A. Freni, Senior Vice President - Customer Services, Director
Stacey A. Renner, Treasurer
Paul E. Haering, Vice President-Engineering & System Operations
Denise Doring VanBuren, Corporate Secretary & Vice President of Public Relations
Michael L. Mosher, Vice President - Regulatory Affairs
Thomas C. Brocks, Vice President - Human Resources, Environmental, Health & Safety
Kimberly J. Wright, Controller
Joseph B. Koczko, Assistant Secretary
Anthony S. Campagiorni, Vice President - Business Development and Governmental Affairs
Paul A. Colbert, Associate General Counsel-Regulatory Affairs
Thomas P. Jansen, Chief Information Officer

For inquiries specifically related to the categories listed below, contact:

Investor Relations
Stacey A. Renner, Treasurer
Phone:  (845) 486-5730
E-mail: srenner@cenhud.com

Shareholder Information
Maureen Kverek, Director - Shareholder Relations & Records Management
Phone:  (845) 486-5383
E-mail: mkverek@cenhud.com

Security Inquiries
Anthony Paul, Director of Security
Phone: (845) 486-5502
E-mail: apaul@cenhud.com

Wilfredo Garcia, Security Investigator
Phone: (845) 486-5486
E-mail: wgarcia@cenhud.com

Meter Tampering / Theft of Service Crime Hotline
To anonymously report suspected cases of utility service theft, call toll-free, in strictest confidence: (877) 728-3465

Utility Pole Damage Claims
Karen Lawson, Claims Adjuster
Phone: (845) 486-5389
E-mail: klawson@cenhud.com

Reporter Inquiries and Media Relations
Denise Doring VanBuren, Corporate Secretary & Vice President of Public Relations
E-mail: dvanburen@cenhud.com
John E. Maserjian, Director of Media Relations
E-mail: jmaserjian@cenhud.com

Advertising and Marketing Inquiries
Paul R. Tesoro, Director of Corporate Communications
Phone:  (845) 486-5371
E-mail: ptesoro@cenhud.com

Comments/Questions Regarding this Website
Christopher Hayes, Assistant Website & eCommunications Specialist
E-mail: chayes@cenhud.com