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Emergency Numbers – 24 Hours a Day, 7 Days
a Week
Electric Interruption /
Emergency
Phone: (845) 452-2700 or (800) 527-2714
If you have access to the Internet during a power outage, you can report the outage online.
Click Here!
Natural Gas Odor
Phone: (800) 942-8274 |
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Billing inquiries, account connection or disconnection, payment arrangements, information about our products and services, and language interpreter service.
Call Center hours: Mon.-Fri., 8 a.m. - 6 p.m.; Sat., 9 a.m. - 1 p.m.
Phone: (845) 452-2700 or (800) 527-2714
Speech or Hearing Impaired
TDD/TTY
Phone: (800) 635-6315
Our Mailing Address:
Central Hudson Gas & Electric Corp.
284 South Avenue
Poughkeepsie, NY 12601
You may send correspondence for any of our employees to the address above and it will reach them, even if their principal work location is at one of our other offices:
- 7964 Route 9W, Catskill, NY 12414
- 25 Central Hudson Way, Fishkill, NY 12524
- 2001 Rt. 9W, Lake Katrine, NY 12449
- 610 Little Britain Road, New Windsor, NY 12553
The general phone number to reach anyone in our administrative offices is (845) 452-2000. Your phone calls will be routed to the proper individuals, regardless of their work location.
Calls about your electric and natural gas service (including billing questions, reporting an outage, to connect or disconnect service, etc.) should be placed to our Customer Call Center’s automated telephone service at (845) 452-2700 or (800) 527-2714.
If, after talking with a Customer Service Representative in our Call Center, you feel your problem hasn’t been resolved, you may ask to speak with a supervisor, or call Susan Royce, Director of Consumer Outreach, (845) 486-5527.
If you are still not satisfied, further assistance is available through our Customer Assistance Referral Program. We encourage you to contact:
Cynthia E. Van Loan, Director - Call Center, Credit & Collections,
(845) 486-5467
Linda M. Harrison, Manager - Customer Account Services: (845) 486-5623
They are all available to help you, as are all the officers of Central Hudson Gas & Electric Corporation:
Steven V. Lant, Chairman of the Board & Chief Executive Officer, Director
James P. Laurito, President
Christopher M. Capone, Executive Vice President & Chief Financial Officer
Joseph J. DeVirgilio, Jr., Executive Vice President-Corporate Services & Administration, Director
John E. Gould, Executive Vice President and General Counsel
Charles A. Freni, Senior Vice President - Customer Services
Stacey A. Renner, Treasurer
Paul E. Haering, Vice President-Engineering & Environmental Affairs
Denise Doring VanBuren, Corporate Secretary and Vice President of Corporate Communications
Michael L. Mosher, Vice President - Regulatory Affairs
Thomas C. Brocks, Vice President - Human Resources
Kimberly J. Wright, Controller
Joseph B. Koczko, Assistant Secretary
Anthony Campagiorni, Assistant Vice President - Governmental Affairs and Economic Development
Stacey A. Renner, Treasurer
Phone: (845) 486-5730
E-mail: srenner@cenhud.com
Maureen Boes, Supervisor
Phone: (845) 486-5204
E-mail: mboes@cenhud.com
Ron Keillor, Director of Security
Phone: (845) 486-5502
E-mail: rkeillor@cenhud.com
Anthony Paul, Security Investigator
Phone: (845) 486-5393
E-mail: apaul@cenhud.com
To anonymously report suspected cases of utility service theft, call toll-free, in strictest confidence: (877) 728-3465
Denise Doring VanBuren, Corporate Secretary and Vice President of Corporate Communications
E-mail: dvanburen@cenhud.com
John E. Maserjian, Director of Media Relations
E-mail: jmaserjian@cenhud.com
Paul R. Tesoro, Director of Corporate Communications
Phone: (845) 486-5371
E-mail: ptesoro@cenhud.com
MaryJane Coughlin
E-mail: mcoughlin@cenhud.com
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